Ubank Reviews: Is It Legit?

Customer Experience

Positive experience43.9% of reviews
Neutral7.6% of reviews
Negative experience48.5% of reviews

~ Based on 581 written reviews from the US App Store.

What users say about Ubank

Is Ubank Safe?

Ubank: Digital Banking appears safe based on user ratings. AppsHunter Safety Score for Ubank is 90/100.

This assessment is based on 167 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.8% of ratings point to a safe experience
1.2% of ratings suggest some concerns
9.0% of ratings point to a risky experience

~ Based on 167 App Store ratings for Ubank.

Is Ubank Legit?

Ubank: Digital Banking appears to be a legitimate app. AppsHunter Legitimacy Score for Ubank is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Often failed to resume

Need to kill it from time to time when it failed from resume. Not show stopper but very annoying

Best bank

The best bank I have had in Australia,
Highest interest, best service, and lowest international fees

100 stars

This bank is all ways switched on and ready to help and they make money fun terrific app highly recommend!!❤️

Important

I can’t respond with I only have a yes tab and a no tab. Where’s the tab to type something else to respond

Being told they don’t want me anymore

After a decade with ubank and one of their first customers I have been profoundly disappointed at their handling of long term clients like me wanting to stay with UBank rather than be transferred to NAB and told I can’t.
Disappointingly and hurtful treatment of me one of their greatest advocates of their products and customer service.. but this is how they treat you !!
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Easy to use

Easy to use

Bad service

No atm fee refunds and no banks

Good Platform

Good value rates and an easy to use App and seems to be an upstanding organization

Best banking app

Must have great customer service

Use without any issues

Easy to use the card after notified ubank beforehand

Love

Such an easy way to bank and love the colour!

Poor Interest Outcome

Have used UBank for many years. However, recent changes to my savings account, where I get no interest if I make a small withdrawal have forced me to withdraw my money and use a different bank. Very disappointing.

Worst bank ever !

Won’t even let me to join the bank even I provided all the information required.

Not good

I’ve just bought a new phone and can’t even sign into my account even verifying it’s me with all the security steps keeps telling me I’ve reached my device limit what a joke how am I supposed to do my banking if I can’t even login

Want push notifications before last day of month

As above

Great banking app

I have ADHD and struggled with money management but Ubank have clearly kept it simple stupid but made managing your finances and savings very very easy. Having different buckets, adding bills has never been so simple and effective. Highly recommend

Bad bank

The interest system is going to screw you over, use a more reliable bank

Fake reviews! App crashes

Worst app to exist

Brittany Macdonald

Been using this app and bank for a few years and honestly from the jump the app was amazing. So easy to use and doesn’t make you feel like banking is a chore. 10/10 if I could. :)

Cool app, but…

Please fix issues with Passkeys stored in password managers! :(