Issues
I was asked to fill out a lengthy survey at which I got to about 3/4 done and the program bombed, just exited. All that I had done was gone. Now you want me to spend another half hour on your survey and what if it bombs again?
Crashes when trying to open
The app for iPhone works fine, but when downloaded the version for the ipad, it crashes instead of opening.
Way to many bugs and app freezes
Opted out of the study and deleted the app because this app is way too buggy, and freezes all the time. Extremely frustrating to try to use it. Even after you delete the app they keep spamming you with text messages and no way to turn them off. Stop!!
App is broken
You can’t reset your password because the password link that they send expires before you have time to tap in a new password. You can’t contact the program coordinator for assistance because the app won’t let you. Can’t reset the password, can’t login, can’t help out. You really need to get your app fixed.
Show more
Heart or app keeps freezing
As soon as the heart study in December the page and application freezes so I have to remove app and reload it but hit the home button in app and again all over ?
Won't run
I can't tell whether it works as advertized or not. I'm attempting to run it on a Macbook running MacOS 14.1.2 on an M1 chip. And every time I try it, it throws up a window telling me my unit is jailbroken. huh?! I've never heard of a jailbroken macOS. In any event, it won't run so it's worth a no star raring if I could.
Show more
Hangs on “study is no longer available” dialogue box
I’ve used Eureka to participate in several studies. I had signed up for the healtheheart study, and after completing a lengthy intake survey, when I reopened the app, another study, TREAT, popped up a dialogue box saying it’s no longer available. after acknowledging this dialogue box, it takes me to a grayed-out screen for the TREAT study, and no matter what I do, that screen stays and won’t allow me to go anywhere. The app is now unusable.
Show more
😕 respond to reviews
You are hobbling your studies by not responding to each and every review, positive or negative, here in the AppStore. Responding what good developers do.
Reasonable people are properly skeptical and hesitant in joining your (worthwhile?) studies when you don’t respond to the very pointed specific criticisms about tracking, etc. which constitute a large percentage of reviews. Make it easy for people to choose to help.
Also your website is vague corporate-speak happy talk. Communicate straightforwardly without fluffy marketing verbiage. The short Vimeo video is good.
I’m drawn to help as I fully believe in science, but I’m turned off by UCSF’s presentation as well as a lack of response to reviews.
Giving five stars now, will sign on and see what actually happens with battery drain — and whether my user experience is not a pain and a time-waster.
I hope this criticism reaches someone who can understand and execute. And respond.
Reasonable people are properly skeptical and hesitant in joining your (worthwhile?) studies when you don’t respond to the very pointed specific criticisms about tracking, etc. which constitute a large percentage of reviews. Make it easy for people to choose to help.
Also your website is vague corporate-speak happy talk. Communicate straightforwardly without fluffy marketing verbiage. The short Vimeo video is good.
I’m drawn to help as I fully believe in science, but I’m turned off by UCSF’s presentation as well as a lack of response to reviews.
Giving five stars now, will sign on and see what actually happens with battery drain — and whether my user experience is not a pain and a time-waster.
I hope this criticism reaches someone who can understand and execute. And respond.
Show more
Registrace
Nejde se zaregistrovat, na české číslo nedorazí SMS.
Delete app after survey
After reading that the app tracks you, despite saying it won’r. I delete it each time after answering Covid survey questions. Hope that stops tracking. I notice that now the questions take on a more political survey tone such as whether you have financial concerns. Etc. That’s not Covid health issues.
Show more
Terrible
Terrible app
Great resource app
I was so excited this app company started tracking SARS - COV- 2. I have learned so much from this app and another CLINICAL trial app. I have been able to advise my family correctly. I did a clinical trial for allergies to Covid vaccine and got my 3 Covid 19 shots. 1 placebo, 2 Pfizer Bio N Tech. This is a great app! I am enrolled in a few of the clinical trials. Clinical trials save lives so I’m more then happy to be enrolled.
Show more
Good program
I have been happy to participate in this program and hope it helps many people
Won’t run on iPad
Crashes upon opening since about a year ago. Running latest iOS.
Too bad, I wanted to support this project.
Too bad, I wanted to support this project.
Broken workflow for password reset on ios
After requesting a password reset, I receive an email which contains a link.
Clicking the link takes me to a webpage which immediately redirects me to the ios app store page for the Eureka app.
Clicking “open” on that store page takes me back to the app which is still sitting there offering to send a password reset email.
There is no way out of that perpetual loop.
Clicking the link takes me to a webpage which immediately redirects me to the ios app store page for the Eureka app.
Clicking “open” on that store page takes me back to the app which is still sitting there offering to send a password reset email.
There is no way out of that perpetual loop.
Show more
It’s like nobody is testing this app LOL
Password reset link forwards to the App Store’s page for this app … even though I have the app …
I manually open the app, it says “we just texted you a reset link”.
I open the reset link on my laptop, it opens a window telling me to download the app 🤷
Haven’t been able to use since I got a new iPhone.
I manually open the app, it says “we just texted you a reset link”.
I open the reset link on my laptop, it opens a window telling me to download the app 🤷
Haven’t been able to use since I got a new iPhone.
Show more
Unintuitive
Entering your prescriptions is a pain. What sadist thought white on light gray is easy to read?
Crashes on opening the app
Not the first time the app has had problems. I notify them. They say they will look into it & fix it. NOT FIXED. I’m happy to contribute, but if you can’t get the bugs taken care of, please count me out.
Update: As of 11/24/21, app crashes on opening. How can people participate, if they can’t even get into the app!
Update: As of 11/24/21, app crashes on opening. How can people participate, if they can’t even get into the app!
Show more
Vous êtes sur la bonne voie
Serait-il possible d’avoir une image qui montre les symptômes, avec aussi la possibilité de rendre le texte pour traduire en français le mot via internet ainsi que la saisie d’un long texte qui descend au lieu de continuer sur la même ligne.
Totally Broken App
Tried to join a study, make an account, won’t let me login. I tried to reset my password and the reset email takes me to the app store. Awesome.
