Only use if desperate
If you’re desperate for a short term ride, go for it. If not, stay away, it is probably the most expensive out of all the apps in Dubai. Also, the biggest frustration of them all and if you have used it as much as I have, in the beginning its fine but eventually you start to notice that when you book through the app, you walk to where the car supposedly is and its not there. Save your money for either an app that you can hire for long term, and cheaper, since they also offer long term hire but at an extortionate price, or save up and just get your own car.
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I got charged for parking
I was charged 125 AED for parking at my home location, where everyone parks and there’s no RTA zone anywhere nearby except about 10 minutes down the road. The same issue happens at work. When all designated parking is full, I parked on the ground floor in a visible, easy to find spot and even informed the driver via WhatsApp.
There is no clear guidance or disclaimer in the app about where or how to park. You only find out after being charged, which is frustrating, especially as a new user trying to follow the process correctly. When I tried to explain this, there was no support or understanding.
I’ve also had multiple experiences where the car is not parked where the app says it is, which makes finding it unnecessarily difficult. A simple improvement would be allowing users to upload a photo of where they parked the car to help others locate it easily.
Additionally, I’ve unlocked cars through the app before and the doors didn’t open, which adds to the overall reliability issues.
Overall, the experience feels inconsistent and unclear, and it needs better communication, functionality, and user support.
There is no clear guidance or disclaimer in the app about where or how to park. You only find out after being charged, which is frustrating, especially as a new user trying to follow the process correctly. When I tried to explain this, there was no support or understanding.
I’ve also had multiple experiences where the car is not parked where the app says it is, which makes finding it unnecessarily difficult. A simple improvement would be allowing users to upload a photo of where they parked the car to help others locate it easily.
Additionally, I’ve unlocked cars through the app before and the doors didn’t open, which adds to the overall reliability issues.
Overall, the experience feels inconsistent and unclear, and it needs better communication, functionality, and user support.
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Best option to move around UAE
I have been using the app for a couple of days and if you have your own UAE license or an international and don’t have a car yet, this app is the best option for economic rides.
The app still needs improvement at the Ux/Ui side, but they compensate that with a pretty good and responsive Customer support service.
So far so good!
The app still needs improvement at the Ux/Ui side, but they compensate that with a pretty good and responsive Customer support service.
So far so good!
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Dr. Z
This company became a garbage , will never use it anymore. After using it frequently for two years
No correct locations at all , you spend time and money to go to the car location then you don’t find it . Beside the greedy 8 dirham at start .
Also the delay to end the ride
Just want to collect money without any improvements
Goodbye y its the end
No correct locations at all , you spend time and money to go to the car location then you don’t find it . Beside the greedy 8 dirham at start .
Also the delay to end the ride
Just want to collect money without any improvements
Goodbye y its the end
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Sham Zala
Awesome App.. it’s an amazing experience using this app… Kudos
