UKG Wallet Reviews: Is It Legit?

Customer Experience

Positive experience35.5% of reviews
Neutral6.4% of reviews
Negative experience58.2% of reviews

~ Based on 440 written reviews from the US App Store.

What users say about UKG Wallet

Is UKG Wallet Safe?

UKG Wallet appears safe based on user ratings. AppsHunter Safety Score for UKG Wallet is 95/100.

This assessment is based on 26,051 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.4% of ratings point to a safe experience
1.6% of ratings suggest some concerns
5.0% of ratings point to a risky experience

~ Based on 14,590 App Store ratings for UKG Wallet.

Is UKG Wallet Legit?

UKG Wallet appears to be a legitimate app. AppsHunter Legitimacy Score for UKG Wallet is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Card won't link

Idk why it won't link my debit card to the account but then says it's already linked, very frustrating and confusing!

Buggy and deceptive

It’s like it’s function to trick you into using the UKG card instead of your own card. It has me re-enter my bank card information every single time I want to access my early earnings. And even after retyping it, it makes me run it over and over and over again and keeps prompting back to the UKG card. It waste a lot of times. If I could give it zero stars, I would.
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SLOW PAYMENT PROCESS

The early payment process is SLOW AS HELL…. I have instant pay which means I suppose to get paid instantly after my shift is over my employer sent the money over and process the payment and I still haven’t got my money. It’s almost 24 hours later that’s not instant pay… the other accounts I used to use instant pay was there within 30 minutes of my shift ending…. and My main employer uses there UKG payroll app and I still get the money Late late late……
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Horrible

I thought this was a fake money if you need but it will still be direct deposit to your account. But that’s not the case! I have bills coming in and I don’t have any money in my account! I wish this would have been explained! WOW
Horrible!

Handy Tool

I enjoy the flexibility of being able to access my pay a little earlier than normal definitely helps out from time to time with unexpected expenses.

If I had one suggestion, though it would be a feature to where I could see how much is left of my pay so that you know about what my check is going to be next week.
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App stuck

App barely works!!!!

Day pay

Don’t charge to access our money.

App

Easy to use

Random Deactivated

we use UKG by Pay-activ for work for daily pay then one day when i need to use it i cant because my account got randomly deactivated and still not active again!!
all i want is my account back

Technical difficulties

I have had nothing but problems from this service and they have sent my earnings to someone else card two different times and still tried to charge me the money for there system malfunction. I would not recommend anyone use this service until they completely reconfigure this network.

Savior

Had a little setback this month but UKG to the rescue. Much appreciated

Easy service

Convenient

Works great until it stops abruptly once you depend on

I would not recommend this app. It works great at first until you need it to. Their support still has yet to resolve my issue and many others I work with and support told they are trying to fix it and it will be fixed when its fixed. I asked if I can depend on this app and their support rep said no. I will gladly find one i can depend on. It allowed me to get to where I depend on it to stop updating my work hours their support dont know whats wrong and dont seem concerned about fixing it or guessing on how long it will take to fix it. I plan to tell anyone who will listen.Dont believe me tap the app support under reviews it doesn’t even work!
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Too expensive

Fees are too expensive

Funds not generating

App has not worked all week! They’ve been saying they’re going to fix it & haven’t fix it all week!!!

Don’t not rely on this app! Not reliable at all!

This app has so many issues. My company is using it and I wished they’d stop! Myself and other employees have gone weeks without getting or being able to pull funds, even though the app is receiving our hours worked daily. Also even if you work 40 hours a week they will change the amount you can pull weekly without notice. A few months ago it was $50 a day, then just recently it was $100 a day and as of today 9/24 they’re having another outage and funds haven’t been available all week! - this the end of the pay period as well.

The app is barely usefully and I’d encourage employers to partner with someone reliable. Just do a quick Google search and you’ll see they have a very bad reputation for not delivering on what they claim the app exists for. Use it at your own discretion!
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Card options

Should accept discover, it’s not my fault my bank made everyone switch to a useless card with no notice. Spent 35 BILLION just to not have their card accepted anywhere…

Can of Corn

What an easy process, thank you

Crazy Electric Bill

Thank God that I was able to take money out early to pay a crazy high electric bill!!

dumb service team, just miserable

just the worst thing ever oh my god how tedious