UKG Wallet User Reviews

Customer Experience

Positive experience35.5% of reviews
Neutral6.0% of reviews
Negative experience58.6% of reviews

~ Based on 403 written reviews from the US App Store.

What users say

Is UKG Wallet Safe?

UKG Wallet appears safe based on user ratings. AppsHunter Safety Score for UKG Wallet is 95/100.

This assessment is based on 16,970 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.4% of ratings point to a safe experience
1.6% of ratings suggest some concerns
5.0% of ratings point to a risky experience

~ Based on 14,590 App Store ratings for UKG Wallet.

Is UKG Wallet Legit?

UKG Wallet appears to be a legitimate app. AppsHunter Legitimacy Score for UKG Wallet is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy

First time using this app and I already love it ! No fee when taking money out!

Omg

I work for Conway services and we use UKG & I can’t use this ?

Easy and convenient

It was easy and convenient to add my own card info and access my paycheck early.

The best

I absolutely love this app!!

💰💰💰

This app has been a very convenient tool for getting money while in between checks.

Too confusing.

App isn’t laid out well. Too difficult to navigate. The antiquated selector to choose how much money one would like to withdraw is clunky and time consuming.

Best helping me

The best service I received from the agent. I’m so glad they were able to help me out. I really do appreciate time they took out to help

Technical issues

This is my first time having a problem with this app. I called and they told me its their technical issue where the system did not have my hours and I am not able to access my wages. This caused me an financial situation.

App navigation

Not too user friendly

App Down?

Is the app down? And if so, can we get a hold support in any way?

Suck

Yall need to fix this issues it keep saying null . I can’t even get into my account

PROBLEMS ALWAYS

AWFUL app!!! EVEN WORSE CUSTOMER SERVICE or rather ZERO CUSTOMER SERVICE! Stupid AI or ridiculous wait and algorithm bs and RUDE DISRESPECTFUL REPS!!! I’m disgusted!!!!

App keeps crashing—won’t let me log in unless i reset my password every time.

Every time I’ve tried to log in with my new password or my face ID, UKG makes me reset my password to get into my account. Whenever I do, none of the buttons work past choosing how much money to borrow. I get a pop-up saying “null” and a white screen. The website and the app are unusable, this wouldn’t be that big of an issue if the money wasn’t absolutely needed ASAP.
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App doesn’t work half the time

App doesn’t work half the time

Broken

Works roughly 20% of the time

Buggy

Barely ever loads or works

App Sucks

Constantly won’t let me login or just completely doesn’t accept my password on both of my devices and has happened multiple times now. Tried deleting and reinstalling and it still times out and won’t even let me reset my password. SUCKS

Barely Works

You’re forced to use this by payroll and the app struggles to work often.

Quick and Easy

This was so quick and easy to use.

Life Saver

UKG wallet is a life saver when you get paid every two weeks. It helps me budget better in a weekly basis.