Can’t sign in
I had purchased program back in 2020. Order#36686. Now I try to sign in, it says incorrect password. I tried to reset password, I don’t get an email link to reset it. I don’t even know if you guys deleted my account coz it was so old.
Great workout program, the app is terrible…
The workout program is great, but the app is down regularly which is extremely frustrating. They completely changed the format of the app a few months back but unfortunately did not seem to fix any of the bugs. It’s almost always a waiting game (sometimes taking days) to get access back to your workout program.
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It’s now even worse than it was before
They took whatever tiny bits of this app that were working and ruined them as well. You know have to skip through each video to reach the exercise you’re looking for. Calendar completely useless. A real shame.
Response from developer
Hi Royherm. We truly appreciate your patience with us as we do our best to provide you with a great App you'll be happy to use. Our App is in Beta phase and still has a few kinks to work out before it is officially ready to use as a tool to help you stay on track with your fitness journey.
Great program, terrible app
The app used to be useful, there were some issues but you could make your way through a workout. I’m not sure why Undersun took such a huge step backwards with this app but you can no longer track weight (band size,) sets, or reps.it’s mind boggling how a company can take something somewhat useful and get rid of most of the features. Shaking my head at how bad this thing is as I delete the app and move on to something different.
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So good 😍
So good :)
