what are you people doing
Response from developer
Hi, we’re sorry to hear about the issues you experienced with ticket purchases, ticket loading, and service availability. Please contact our support team so we can look into what happened. You can reach us at servizioclienti@mycicero.it or by phone at 0282900734.
Empty schedule
Response from developer
Hi, we’re sorry for the difficulties you experienced both when using the app and when checking bus information. Please contact our support team so we can look into the issue in more detail. You can reach us at servizioclienti@mycicero.it or by phone at 0282900734.
Helpful
Response from developer
Thank you for leaving your review! We’re happy to hear you had a positive experience!
Very Good
Shockingly works
As an international traveler avoid!
I purchased tickets using the app and it charged my credit card but never entered my account (I waited and checked repeatedly for about a day). Contacting the support email provided sends you on a scavenger hunt to eventually get directed to a phone number you can’t call unless you have a cell number.
Response from developer
Hello, we experienced a temporary technical issue with our provider’s payment gateway, which may have affected some transactions. The issue has now been resolved and all payment methods are available again. We apologize for any inconvenience caused. If a transaction failed during the disruption, any pending refunds will be processed as soon as possible and you will receive updates via email.
Non posso acquistare i biglietti.
No ticket after payment
Nothing doest work
App is a mess
Good luck finding the right ticket if you are not italian
Not sure why I expected this app to work. But it doesn’t.
Update: if I could give this app zero stars I would. I just bought a ticket to go from Pozzuoli to Montesanto and the app allowed me to purchase the ticket without issue. But there was in fact an issue. The Montesanto stop is closed for renovations and yet the developers didn’t think this app through enough to notify its customers of train closures. Classic Italian ingenuity!
Response from developer
Hi, we’re sorry to hear that you’re experiencing difficulties using the app. If you’re having issues, please contact our customer service by email at servizioclienti@mycicero.it or by phone at 0282900734. We’ll do our best to resolve them!
Works well!
Response from developer
Thank you for sharing your experience! We are constantly committed to providing quality service.
Needs work
Response from developer
Hi, if you’re still experiencing issues, please contact us by email at servizioclienti@mycicero.it or by phone at +39 02 8290 0734. We will provide support as quickly as possible.
wrong timetable
Not sure why I expected this app to work. But it doesn’t.
Response from developer
Hi, we’re sorry you’re experiencing issues with the app. Could you please describe in more detail what kind of problems you’re having? We invite you to contact our customer support team at servizioclienti@mycicero.it or by phone at +39 02 8290 0734, so we can help you resolve the issue.
I can’t register with different country
App has improved
Response from developer
Thank you for sharing your experience! We are constantly committed to providing a quality service. Please don’t hesitate to reach out if you have any suggestions or requests.
Very frustrating experience
Response from developer
Hi, we’re sorry to hear you’re experiencing difficulties using the app. If you have any issues, please contact our customer service by email at servizioclienti@mycicero.it or by phone at +39 0282900734, and we’ll do our best to help!
Problemi biglietti
Ho sottoposto il problema all’assistenza e mi hanno detto che han fatto una segnalazione interna, senza nemmeno scandire un tempo minimo di risoluzione. Sono senza parole
