UnionMobile User Reviews

UnionMobile
UnionMobile
Union Bank of Nigeria Plc

Customer Experience

Positive experience9.7% of reviews
Neutral10.6% of reviews
Negative experience79.6% of reviews

~ Based on 113 written reviews from the US App Store.

What users say

Is UnionMobile Safe?

UnionMobile has mixed safety signals based on user ratings. AppsHunter Safety Score for UnionMobile is 62/100.

This assessment is based on 663 user ratings, with an App Store average of 3.1/5.

Safety Analysis

46.3% of ratings point to a safe experience
11.9% of ratings suggest some concerns
41.8% of ratings point to a risky experience

~ Based on 663 App Store ratings for UnionMobile.

Is UnionMobile Legit?

UnionMobile appears to be a legitimate app. AppsHunter Legitimacy Score for UnionMobile is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Login Complain

Useless app
I forgot my password and username because on my old phone I do use face recognition now trying to retrieve my login details using my new phone it kept telling me unknown error occurred

When exactly are you guys going to know the error that occurred

Just work on your service

Service 59%

Scam thief

Imagine sending money to your bank app on Jan 21 but yesterday I went to buy some food to eat but this fools 😡 disappointed me. Having money in your bank account and can’t be able to withdraw it. So I’ll need to go to the bank this bank is just rubbish bank I swear 😡😡😡😡😡😡😡😡😡😡😡😡😡

My complaint

Step up with your network service it’s so bad . Top 3 worst banking service in Nigeria tbh

Do better
Thanks

Request to unfreeze my account.

You guys are thieves…..unoin bank is a scam and I’ll tell you not to bother opening an account with this thieves

Worst customer service

If I could give no star that is what I will give, worst customer service ever, my account was blocked and they need me to notorise it with an amount that is outrageous, customer service won’t respond and when they do, they don’t solve the issue for you, all I want is to close down my account with you as soon as possible
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The most foolish bank

Rubbish didn’t send Code earlier

App not opening after updating

App force stop itself without opening! This should be resolved immediately

Request to unfreeze my account.

I need my account back and my money, or else I swear I’ll get to the bottom line of this. I called this people in front of my manger but they wouldn’t pick up either. Kuda gave this people time to provide proof that the money was sent erroneously but they didn’t respond back either that’s why they lifted the ban from the account. So why won’t my bank do the same the same. You guy should contact palpate and let them know customer need his money or else I’ll sue my bank for damages and failure to request court order before freezing my bank. I’ve been banking with union for years now so what’s all this?
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Worst bank

Very poor network failure. Worst bank ever. I’ve been waiting for them to refund my money for days. They are thieves.

My experience in three years

It’s a very nice app, you can link up your business account and sayings in one go and transfer from them, honestly union mobile is the best

Exceptional OS

I love the OS. One of the best apps to use in that regard. Through certain aspects could be better

Login error

I can’t log in into my app , pls fix it asap

Network problems

This bank is a nightmare, they will frustrate you and make you run mad 😡

You’re doing nonsense with your server

I need do business this morning please credit all my money . Since 3 days

Not able to access

After dating my mobile app, I find it hard to login the app

Poor!

Very poor app. It did not let me make transfer’s and It’s not letting me sign back into the app. Too many trials may lock my account and I am a avoiding that

Account balance

There’s no point in adding the hide balance feature if it’s still going to show my account balance when I want to send money! Please fix it and make sure the account balance stays hidden!

Bank 🤦🏼‍♀️

Good app stupid bank

Login issues

This is not the first time this nonsense is happening
Someone will send me money I will not see alert
I won’t be able to login go confirm payment
It will be saying login fail
Worst bank ever
This might be the last time I’m using this stupid account