Unprofessional and weird
I signed up for the program, completed the intake form, and was matched with a trainer whose first message was filled with passive-aggressive commentary, assumptions about my habits, and skepticism about my ability to succeed. It was a bizarre way to start a coaching relationship, especially considering my intake form explicitly stated that I do not respond well to emotional or overly "fluffy" communication.
I immediately told the team I was unwilling to work with someone who approached clients that way. They reassigned me to a different trainer, who was professional and appropriate. However, the original trainer's messages remained visible in the app. When I requested they be removed, I was initially told that company data policies made that impossible. As someone who works in tech, I knew that explanation was nonsense. They eventually removed the messages, proving it was possible all along.
Shortly afterward, they refunded me and said they felt it was the fair thing to do. Apparently, expecting basic professionalism and respectful treatment was enough to end the relationship.
Based on this experience, I would not trust this company. The entire process raised concerns about their judgment, communication style, and overall approach to client ethics.
I immediately told the team I was unwilling to work with someone who approached clients that way. They reassigned me to a different trainer, who was professional and appropriate. However, the original trainer's messages remained visible in the app. When I requested they be removed, I was initially told that company data policies made that impossible. As someone who works in tech, I knew that explanation was nonsense. They eventually removed the messages, proving it was possible all along.
Shortly afterward, they refunded me and said they felt it was the fair thing to do. Apparently, expecting basic professionalism and respectful treatment was enough to end the relationship.
Based on this experience, I would not trust this company. The entire process raised concerns about their judgment, communication style, and overall approach to client ethics.
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Went from decent to terrible
I really cant fathom how one can decide to go out of the way to make app UX worse. Some feature changes (like now requiring 4x more inputs just to add sleep time manually), logging out users for no reason (its not a bank app), making it hard(er) to add past meals. It truly used to be one of the best apps I came across 2 yrs ago, but it has been progressively getting worse. I can look past the bad layout and design, but making UX so bad is unbelievable.
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Can’t open the app
Seems to have broken now and can’t even get it it :-(
Meal plan
Meal plan will not generate
Needs work.
When it works it’s great. But full of bugs. And currently not working on iOS 26.
