Unusable
App will not open. Tried restarting phone, restarting app, nothing will work. Remote also fails to connect so I cannot use my walking pad.
Data collection
I would recommend extreme caution- this is a Chinese company using this app to collect data on you including personal contact info. Their privacy policy is egregious and they are required to cooperate with the CCP, including handover of your data.
Solid in Basic Functionality but Needs More Features
Suggestions:
1. Allow users to create custom workouts. This would be a game changer. It is a pain to make manual speed and incline adjustments during intense workouts!
2. For incline and speed changes, list out the whole number increments for quick selection.
3. An oil gauge and alert to add oil to the treadmill.
4. Allow users to use the app to customize the appearance of the treadmill monitor and what stats to display.
1. Allow users to create custom workouts. This would be a game changer. It is a pain to make manual speed and incline adjustments during intense workouts!
2. For incline and speed changes, list out the whole number increments for quick selection.
3. An oil gauge and alert to add oil to the treadmill.
4. Allow users to use the app to customize the appearance of the treadmill monitor and what stats to display.
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What happened to Trends data?
08/2026 - Update ruined trends data? Trends data is not showing hourly only totals for the day - charts are blank.
App is easy to connect and use. Operates the treadmill, tracks workouts, syncs with Health App. Large variety of workouts are included. I’m surprised the AI soundtrack is pretty good in the background. Great to see the developer responding to reviews here but it may be attracting more support concerns than product reviews. I do wish I could customize a workout. I use it while talking on a headset and typing so a 1 hr walk at a variety of speeds 2.0 mph or less would be nice.
App is easy to connect and use. Operates the treadmill, tracks workouts, syncs with Health App. Large variety of workouts are included. I’m surprised the AI soundtrack is pretty good in the background. Great to see the developer responding to reviews here but it may be attracting more support concerns than product reviews. I do wish I could customize a workout. I use it while talking on a headset and typing so a 1 hr walk at a variety of speeds 2.0 mph or less would be nice.
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Your new version is broken
The new version does not work, the first screen is stuck and it shows that there are no internet connection, even though I’m on my WiFi. When it does connect it doesn’t find the equipment, can you please revert the version and do more QA before releasing such a buggy version that stop users from using the products
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New app update is HORRENDOUS
The new user interface has taken multiple steps in the wrong direction!
You had an app with vibrant colors and character before. Now you have an app with muted and outdated style with everything locked behind a subscription.
As a designer and software engineer, this is BAD.
You had an app with vibrant colors and character before. Now you have an app with muted and outdated style with everything locked behind a subscription.
As a designer and software engineer, this is BAD.
Sigh
Yet another app that used to provide certain features for free - such as how many steps you did per day - now they’ve locked it behind a paywall.
Service Error
scale is working fine but suddenly now it is showing a service error and it does not weigh anymore, I tried creating a new account it synced my scale but then again service error when I want to weigh, I purchased this only because of the app and now it is just a regular scale.
Stopped syncing with treadmill
All of a sudden this app no longer syncs fully with my treadmill. I can pause the treadmill and trigger a quick start with the app, but that’s it. It doesn’t sync with any of the metrics shown in the treadmill itself and likewise doesn’t send that data to Apple Health. I updated the app today and the app looks different but the bug isn’t fixed. I also tried removing my treadmill and adding it back. No change.
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Can’t sign in
App worked find until this new update. I tried to sign in and sign up but the app doesn’t allow me to.
Can’t log in no more
Per the title, app doesn’t work anymore
Logs you out
The app logs you out. If you make an account with an Apple ID good luck. You get errors consistently. There’s no obvious place to contact support from the login page either
Warranty access missing
The instructions and website say to activate Warranty to use the application, but the app does not have the device warranty option to activate
Bug?
The app is not connecting to the walking pad. App kept showing no internet though I am connected to the internet. I’ve closed the app, deleted/downloaded it again, turned off/on the walking but no success. Anyone encountered the same thing?
No internet connection?
Good app for the most part but it's saying "No internet connection". What do I do?
Errors and bugs
Keeps saying network is unstable. Tried different devices and same issue
Just two changes needed!
Everything’s been working great, does what it says, responsive, etc. BUT, I think there’s one major flaw and one minor:
1. Major: It DEFinitely counts steps inaccurately. They should have a stride measurement input so they can count your steps correctly. I counted mine for minute, compared to their count, and by the time I’ve walked for an hour, it’s off by about 1,500 steps. That’s quite a difference!
2. Minor: You have to swipe to change the speed. The incline change is a simple -/+ button, I don’t see why speed can’t be. It’s so awkward, and it’s not like you can swipe quickly; you can only swipe 1 or maybe 2 (if you’re lucky) increments at a time. It’s just more work to swipe, wait for it to register cuz it stopped half between two increments, repeat.
1. Major: It DEFinitely counts steps inaccurately. They should have a stride measurement input so they can count your steps correctly. I counted mine for minute, compared to their count, and by the time I’ve walked for an hour, it’s off by about 1,500 steps. That’s quite a difference!
2. Minor: You have to swipe to change the speed. The incline change is a simple -/+ button, I don’t see why speed can’t be. It’s so awkward, and it’s not like you can swipe quickly; you can only swipe 1 or maybe 2 (if you’re lucky) increments at a time. It’s just more work to swipe, wait for it to register cuz it stopped half between two increments, repeat.
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Needs an Apple Watch app
My work doesn’t like having phones on the floor. If an Apple Watch app could at least allow us to record the workout without the need inputting our phones that would be great.
Syncing issue with Apple Health
The treadmill itself is great and I like the concept of the app here. My problem is that it will either partially sync or not sync at all with my Apple Health app. Any help that could be provided would be much appreciated!
The good and the wish for more
Been using for a few days now, like that it tracks the day for time, distance, cal and steps but wish steps appeared on Home Screen with 3 others and a goal. The world tours are very nice and fact that it speeds & inclines up and down automatically- just give us more videos there’s so few (maybe 20) Can you also make it so that my other part of my days steps also count in UREVO - Apple talks to UREVO or I can manually add in extra steps. It’s a great more affordable walking pad with wide base so no worrying about stepping off
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