Warranty access missing
Bug?
No internet connection?
Errors and bugs
Just two changes needed!
1. Major: It DEFinitely counts steps inaccurately. They should have a stride measurement input so they can count your steps correctly. I counted mine for minute, compared to their count, and by the time I’ve walked for an hour, it’s off by about 1,500 steps. That’s quite a difference!
2. Minor: You have to swipe to change the speed. The incline change is a simple -/+ button, I don’t see why speed can’t be. It’s so awkward, and it’s not like you can swipe quickly; you can only swipe 1 or maybe 2 (if you’re lucky) increments at a time. It’s just more work to swipe, wait for it to register cuz it stopped half between two increments, repeat.
Response from developer
Dear UREVO user, We have forwarded your feedback to our R&D team. Your suggestion on optimizing the in-app interaction for incline and speed adjustment will be fully reviewed and considered carefully. Thank you sincerely for your valuable input; your support fuels our continuous improvement.
Needs an Apple Watch app
Syncing issue with Apple Health
The good and the wish for more
Good app getting better
App is easy to connect and use. Operates the treadmill, tracks workouts, syncs with Health App. Large variety of workouts are included. I’m surprised the AI soundtrack is pretty good in the background. Great to see the developer responding to reviews here but it may be attracting more support concerns than product reviews. I do wish I could customize a workout. I use it while talking on a headset and typing so a 1 hr walk at a variety of speeds 2.0 mph or less would be nice.
Please fix on iPads
No longer syncs correctly
When it works it’s great. But when it gets stuck (at least once a day) on the opening logo screen, it’s very frustrating. Please fix this bug!
Very buggy !!!
Good app getting better
Disconnecting
Could be great… but isn’t
- How is there no way to favorite workouts?? That is a major miss.
- If I end a workout early or if the red magnet gets pulled out by accident, the workout isn’t logged at all. I could finish 95% of an hour walk and get 0 credit for it. Partially complete workouts should be logged.
- It’s frustrating that I can’t see a history of all the workout that I’ve completed.
- I wish I could customize the workouts. I feel like all the workouts on the app are either too easy or too hard. I’d love to be able to customize what speed I want each program phase to be. Like the runs all go to 5.0mph, what if I want my max speed to be 4.5mph? There’s no way to adjust that. And the 1.9mph warm up and cool down pace is too slow for me, it’s hard for me to not trip over my feet on the treadmill. If I could adjust the workout to automatically make the warm ups and cool downs faster, that would help so much. I think that being able to adjust the workouts would be a hugeee positive.
This app is sooo close to being amazing, but these things are making it so that I don’t even want to use the app at all.
Response from developer
Thank you for taking the time to share such detailed and thoughtful feedback. We truly understand how these limitations have impacted your experience. Regarding workout favorites and workout customization, we hear your feedback clearly. Being able to save favorite workouts and adjust speeds for different phases (including warm-up, cool-down, and max speed) would add meaningful flexibility. If you have specific custom workout ideas in mind, you’re very welcome to submit them through Help & Feedback in the app or email us at appservice@urevo.com . We carefully collect and review user suggestions and may consider them in future versions. About workouts ending early or when the safety key is removed: when the safety key is pulled, the workout stops immediately. In this case, the session may not appear on the workout report page, but the workout data is still saved and can be found in the Data Center. We understand this can be frustrating when most of the workout is already completed, and this experience has been shared with our team for evaluation. Regarding workout history, all completed workout records can also be viewed in the Data Center. We continue to look for ways to make workout history clearer and easier to access. We’re sorry that these experiences have affected your motivation to continue using the app. Your feedback clearly highlights where improvements are needed, and it’s extremely helpful in guiding our future updates. Thank you again for sharing your perspective and helping us improve the app experience.
Doesn’t count my steps
Ok App, but a few tweaks needed
My concerns and likings
However, I do like that it records your statistics for you if you can get it to work.
Response from developer
Thank you for your feedback. Regarding the issue where Quick Start cannot be launched directly in the app and the workout restarts unexpectedly during a session, we’d appreciate it if you could share your treadmill model and usage scenario through the in-app Feedback feature. This will help us identify the issue more quickly and continue improving the experience. Thank you for your understanding and support!
