???
Response from developer
Hi there, Thank you for your feedback. We would like to clarify a couple of points regarding your training data and plan: 1. Interval splits and segment data: The main summary screen displays your overall session average, but your detailed split breakdown is available inside your run. Open your completed run and check the Charts and Stats tabs to see your pace graphs, individual splits, and segment paces. 2. Rest days and schedule: You can view your full weekly schedule, scheduled runs, and rest days anytime by tapping the Plan tab. If a session is scheduled for today, it appears on Home screen and you receive a reminder notification. If today is a rest day, no workout is queued. 3. Audio prompts: We are continuously updating our audio coaching and pacing cues to make voice prompts clearer and more natural in our upcoming app updates. We would love the chance to help you get the most out of your training. Please reach out to our support team directly in the app settings or via help@urunn.com so we can guide you through your plan. Best regards, The URUNN Team
Great for personalised plans
Terrible
Then I thought why would I want an app for that.
Went to delete the account yet needed to contact support to do so……
Response from developer
Hi there, we're sorry to hear that your experience with URUNN has been disappointing. You can delete your account directly from within the app by going to your Profile/Settings and scrolling to the bottom of the page, where you'll find the 'Delete Account' option. If you experienced any difficulties or couldn't find this option, we'd be happy to help. Please reach out to our support team at help@urunn.com so we can look into it. We appreciate you giving URUNN a try and taking the time to share your feedback.
Disappointed
Response from developer
Hi Kizzmet21, Thank you for sharing your honest feedback. We are truly sorry to hear that your initial workouts felt too demanding, as this certainly is not the experience we aim to deliver. URUNN is designed specifically to support runners of every level, from absolute beginners taking their very first steps with gentle run-walk intervals to advanced marathoners. Our training plans adapt based on the baseline pace and distance entered during onboarding, and it sounds like there may have been a calibration mismatch with your initial plan settings that made the sessions feel overwhelming. We would love the opportunity to make this right for you. Please reach out to us directly at help@urunn.com with your account email. Our coaching team will personally review your profile, fine-tune your parameters, and rebuild a plan that truly matches where you are starting today so you can progress comfortably and injury-free. We hope to hear from you and earn back your trust. Warm regards, The URUNN Team
I’m back in love with running
But I’ve now been training with URUNN for 3 months and it’s the most consistent I’ve ever been!
Having a plan I can actually stick to around a hectic life has changed the game for me - and I love seeing everyone else using URUNN smash it.
