U.S. Bank Access® OnlineMobile User Reviews

Customer Experience

Positive experience7.1% of reviews
Neutral4.3% of reviews
Negative experience88.6% of reviews

~ Based on 70 written reviews from the US App Store.

What users say

Is U.S. Bank Access® OnlineMobile Safe?

U.S. Bank Access® OnlineMobile appears safe based on user ratings. AppsHunter Safety Score for U.S. Bank Access® OnlineMobile is 89/100.

This assessment is based on 3,135 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.7% of ratings point to a safe experience
5.2% of ratings suggest some concerns
9.1% of ratings point to a risky experience

~ Based on 3,123 App Store ratings for U.S. Bank Access® OnlineMobile.

Is U.S. Bank Access® OnlineMobile Legit?

U.S. Bank Access® OnlineMobile appears to be a legitimate app. AppsHunter Legitimacy Score for U.S. Bank Access® OnlineMobile is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Stop asking for a rating while I am trying to work.

I can’t complete my statement because you keep bothering me with a review.

Uploading expenses

No ability to add comments or input tax

Go back to the previous format

This update was so unnecessary in the fact that all the animations to take you through the transactions wastes time. The in app camera has also changed because the size of my photos are triple than what they were before, and I sometimes need to use more than photo for a receipt but the 5MB maximum doesn’t allow me to submit attachments when each photo is at least 2.7MB. I also don’t like that I can no longer swipe from transaction to transaction by date but instead have to go out to the main transaction list. Update the colour scheme, fine, but the functionality is a downgrade now.
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iPad orientation

The app is fixed in portrait mode on iPad. Please update to support landscape mode. The iPad docked with the Magic Keyboard is not designed to work in portrait mode.

impossible

they dont work with usbank but tell so. not able to do online. just my experience.

Login

Don’t like app anymore it doesn’t hide password no matter if you click”hide”
Won’t use this app anymore

Please alphabetize!

Lists in the app (e.g. locations) are not alphabetized, and this makes it very cumbersome to find a location/country of interest.

Pop up

Only reason I am rating a 3 is because the write a review popped up constantly. Everything seems to work fine on the app so far though.

This is my least favorite app in existence

Enough said

Lacks Basic functionality, have to use pen and paper to track stuff

I have to use this app for work. I have two main complaints.

One I can’t see pending transactions.

Two the transactions delete after 99 and you don’t have them broken off by month so it’s just a huge running list which makes this app hard to use.

Update this thing into the modern era because this app is like driving a car with no Windows. You can’t get real-time insight or organized financial data so I have to track everything with a pen and paper.
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Waste of technology

So stupid, you have to wait weeks for transactions to show up so you end up having to hold onto a pile of receipts anyway. Completely backwards.

Travel Notifications

a really like the US Bank app but under Manage Cards - Travel Notifications you should allow the option to choose States all at one time as opposed to having to go in and out.

Why the constant please leave a review

Every time I attach a receipt to a transaction it ask for a review… well here you go US Bank. 1 star for asking every time I attach a receipt. Would have been 3 stars if it asked once a day everyday. But not when I have 60 transactions and I keep getting the annoying pop ups. UI is alright, design makes it a little difficult to segregate information from 1 transaction to the other.
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Zero

Would rate zero if that was an option.

Worst ever

Worst bank, terrible card, horrendous website and ap- the worst. Forced to use the card for work and absolutely hate it. When disputing a transaction you are told to MAIL OR FAX receipts. It’s literally Victorian.

Deny

Why can i not be in control, delete .

Pictures

Taking and saving pictures takes forever
Much faster before
Thanks

Surveys

Why are you wasting my time while I’m trying to finish my reports

US Bank broke their app !

Simply does not work !!!

Lousy user experience

Can’t get in, password reset, download latest version, new password still doesn’t work(no error though). Give me a break.