USB User Reviews

Customer Experience

Positive experience86.4% of reviews
Neutral5.9% of reviews
Negative experience7.6% of reviews

~ Based on 118 written reviews from the US App Store.

What users say

Is USB Safe?

USB-Mobile appears safe based on user ratings. AppsHunter Safety Score for USB is 93/100.

This assessment is based on 334 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.8% of ratings point to a safe experience
3.9% of ratings suggest some concerns
2.3% of ratings point to a risky experience

~ Based on 304 App Store ratings for USB.

Is USB Legit?

USB-Mobile appears legitimate, with a few gaps. AppsHunter Legitimacy Score for USB is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Able to do online banking with very little issues.

Title says it all

Easy to Use!

I got this app because I work out of town and I wanted to be able to deposit checks hassle free but the app gives me so many more features it’s been extremely helpful

Why did it needed changing?

I liked the last version better.

Mobile App

The app see seems simple to use and everything you need

Layout

New layout hard to navigate past transactions

Good app

It has all the features I would want it to have, it can just be a little clunky to get where you want to be sometimes. For instance, I can send and receive money to and from my family members who also have USB accounts, but to do so is super hard to figure out. My last couple of banks made this process way easier. But I do appreciate that it’s even an option from a small town bank!
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Love the new App

Excelente format.

Not bad but missing something

On my old bank that Union Bank bought, I was able to print out my banking activity at any time but now it won’t let me do that. I like to keep my account updated in my check book several times a month but I can’t print it at any time like I did before.

Website

It’s very convenient and helpful and helps me keep track of everything!

It’s good

It’s fine better than most- hate changing passwords so often

Checking mobile

Always accurate information friendly service customer service over the phone has been phenomenal always I love this Bank!!!

Convenient!

Fast, accurate, useful

Executive Director

Easy to use application.

Ella Carter

The best bank I have ever experienced! Their staff is friendly and knowledgeable! The security they provide me to make sure my account is not hacked gives me peace of mine. Their employees explain to me recently some safety measures with me. For example don’t leave a debit card listed on an account for continuous opportunity for other to debit but put it on myself with each purchase. I appreciate Union Bank!
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Great Bank!

All I need in one place and easy to use.

Simple but functional app

Good app to monitor account

Love it

Easy to use

Top Notch App

Very good app that runs smoothly and feature rich. I can message Customer Service through this app and always get a quick response. So far I've never had any security issues with it. Keep up the good work USB, and thank you for keeping up with smart phone tech.

Union State Bank

5 star rating. It makes it easy to check my account

Couldn’t bank without it

This app gives me direct access that I wouldn’t have and save so much time from not having to run to the bank.