USB User Reviews
Customer Experience
~ Based on 118 written reviews from the US App Store.
What users say
Summarized from real user reviews of USB. Based on 334 reviews and a 4.7/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Finance app.
Positive things
- 👍Convenient and helpful
- 🚀Fast, accurate, and useful
- 🔒Provides strong security features
- 👍User-friendly and easy to navigate
- 👍Excellent customer service
Negative things
- 🐛Occasional login and password issues
- 🐛Inconsistent date display for transactions
- 🐛Delayed processing of pending transactions
- 🐛Requires frequent re-enrollment and Face ID setup
Is USB Safe?
USB-Mobile appears safe based on user ratings. AppsHunter Safety Score for USB is 93/100.
This assessment is based on 334 user ratings, with an App Store average of 4.7/5.
Safety Analysis
~ Based on 304 App Store ratings for USB.
Is USB Legit?
USB-Mobile appears legitimate, with a few gaps. AppsHunter Legitimacy Score for USB is 78/100.
Based on 78 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Title says it all
I got this app because I work out of town and I wanted to be able to deposit checks hassle free but the app gives me so many more features it’s been extremely helpful
I liked the last version better.
The app see seems simple to use and everything you need
New layout hard to navigate past transactions
It has all the features I would want it to have, it can just be a little clunky to get where you want to be sometimes. For instance, I can send and receive money to and from my family members who also have USB accounts, but to do so is super hard to figure out. My last couple of banks made this process way easier. But I do appreciate that it’s even an option from a small town bank!
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Excelente format.
On my old bank that Union Bank bought, I was able to print out my banking activity at any time but now it won’t let me do that. I like to keep my account updated in my check book several times a month but I can’t print it at any time like I did before.
It’s very convenient and helpful and helps me keep track of everything!
It’s fine better than most- hate changing passwords so often
Always accurate information friendly service customer service over the phone has been phenomenal always I love this Bank!!!
Fast, accurate, useful
Easy to use application.
The best bank I have ever experienced! Their staff is friendly and knowledgeable! The security they provide me to make sure my account is not hacked gives me peace of mine. Their employees explain to me recently some safety measures with me. For example don’t leave a debit card listed on an account for continuous opportunity for other to debit but put it on myself with each purchase. I appreciate Union Bank!
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All I need in one place and easy to use.
Good app to monitor account
Easy to use
Very good app that runs smoothly and feature rich. I can message Customer Service through this app and always get a quick response. So far I've never had any security issues with it. Keep up the good work USB, and thank you for keeping up with smart phone tech.
5 star rating. It makes it easy to check my account
This app gives me direct access that I wouldn’t have and save so much time from not having to run to the bank.
