UScellular™ User Reviews

Customer Experience

Positive experience17.1% of reviews
Neutral8.4% of reviews
Negative experience74.5% of reviews

~ Based on 275 written reviews from the US App Store.

What users say

Is UScellular™ Safe?

UScellular™ – My Account appears safe based on user ratings. AppsHunter Safety Score for UScellular™ is 90/100.

This assessment is based on 69,701 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.8% of ratings point to a safe experience
4.3% of ratings suggest some concerns
8.9% of ratings point to a risky experience

~ Based on 62,639 App Store ratings for UScellular™.

Is UScellular™ Legit?

UScellular™ – My Account appears to be a legitimate app. AppsHunter Legitimacy Score for UScellular™ is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy peasy

Great app. Simple functions. User friendly!
Keeps me organized

Meh

I pay off phone and my bill goes up? Make that make sense

The transition has been terrible.

The transition to T-Mobile from US Cellular has been terrible. They screwed up international plans and charge me way more plus say that my auto pay is on, but I had a late Bill. I’m not sure what’s happened.

Phone Carrier, Account & Service.

Worst phone experience, account, service and everything else associated with US Cellular. Can’t wait until contract is expired. Back to Verizon for me folks!

Going to miss USCellular

I’ve been with USCell for at least 40 years. No problems until Tmoble bought them recently. Nothing but issues with my WIFI and Phone.
I sure hope when the change over happens it gets better. I’ll be looking for another service in the mean time.

this app sucks

everything about us cellular is garbage

Not a recomendable company

They tricked me to get this family plan with all this accessories included right before a trip to Italy.. come back from the trip of two weeks and found out a bill of almost 1,000 dollars because the contract guy forgot to set the plan of one phone that wasn’t even working in Italy.. they say they’ll look in to it but never did so I ended up paying that money.. they say my bill was gonna be 80 dollars less then what I been paying on the last year. Main point they lied to get you in to the contract..
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My Account makes life easier.

Fast, easy and convenient you can’t get much better than that from any app!

Service is horrible

Company has went through the merge and all services has changed! Phone was disconnected without any notification. Never got the normal payment update text or anything. Was disconnected two weeks prior to due date. Been on hold for 58 minutes and no one has yet to answer my call.

Horrible service and company has became horrible as well!

Looking into changing companies now!
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Tmobil sucks

Ever since Tmobil bought us cellular my service is terrible. Billing is ridiculous.

Buggy Changeover

Slow, crashing, misinformation, can’t login, have to login, unrecognized account and passwords. I hope it gets better before it gets worse.

Customer Service

You charged me 20 for one month of service than 349 on the next month. You added 150.00 to the next month because you screwed up that is not right and I am putting this on every social network out there. And am contacting my lawyer tomorrow

Bad for business

I am still getting charged for services that I am not receiving from US Cellular/T-Mobile I have paid off my debt. I want my service canceled. I don’t have the phone. Reported it stolen months ago you’re still charging me for service that I requested to be suspended.
Cancel the service please!
I no longer have a phone with you as Cellular or T-Mobile stop charging me for something that I don’t have!
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Merger

Since merger my auto pay was shut off. I ended up being charged double my bill to get service back and than my bill has been $100 more every month after that. Customer service promised to fix the issue and has yet to do so. I’m switching my service at this point. As customer service can’t seem to do their job as promised.
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Rip off

I keep getting charged for an account I closed. The charges never end…

Phone bill

Outrage

BOO

My problem is not with the US Cellular App, my problem is with the company and the prices they want to charge!! I'm about to ruin my credit disconnecting my service because I can't continue to afford their price increases!! Hate these guys, their service isnt even worth the cost

Service and T-Mobile

They took over a now they are worse. I will never use T-Mobile or US cellular again. Run…. Run far away from this company

Down hill

Since the t mobile takeover things have really gone down hill. Bill seems more expensive than it needs to be and the
Coverage has gone to h in a hand basket.

Customer service

Since T-Mobile took over the customer service is horrible. I’m looking to change to another carrier.