No longer functions
I used this app for several months and it worked just fine. Mid August, it longer works. Bummer.
Thank you VA
My chat was answered expeditiously. Rachel was able to address my concern and document my files accordingly. Thank you Rachel.
Useless
It won’t put me in the right region, so I can’t contact anyone in my VA health network. The support link looks like it needs a login that I probably don’t have. I would recommend waiting the 4 years it usually takes the VA after a rollout for something to be usable to download the app.
Always got me
5
Terrible
Horrible experience. I waited 45 minutes and still did not receive any meaningful assistance. Very frustrating and a complete waste of time, especially when dealing with an urgent medical concern.
Useless
This app and service is completely useless. You cannot get a virtual urgent care appointment or speak to a doctor about an issue.
You can waste an hour answering very basic health questions while a nurse takes ten minutes to move to the next question. In the end, they’ll just tell you to go to the ER. If you try to schedule an appointment with the medical assistant option, they can only make an appointment with your assigned physician, so get ready to wait a month or two. Complete waste of tax payer dollars and veteran resources. In the end, you’ll need to drive to your local Va primary care to make an appointment for anything that needs to be seen within a week. At least that options only takes five minutes.
It honestly blows my mind that one of the largest budgeted govt health organizations is unable to do something as simple and basic as making an appointment with an available physician within a week.
You can waste an hour answering very basic health questions while a nurse takes ten minutes to move to the next question. In the end, they’ll just tell you to go to the ER. If you try to schedule an appointment with the medical assistant option, they can only make an appointment with your assigned physician, so get ready to wait a month or two. Complete waste of tax payer dollars and veteran resources. In the end, you’ll need to drive to your local Va primary care to make an appointment for anything that needs to be seen within a week. At least that options only takes five minutes.
It honestly blows my mind that one of the largest budgeted govt health organizations is unable to do something as simple and basic as making an appointment with an available physician within a week.
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Not working
Page keeps saying it’s timed out, will not reload
Worthless
Can’t get into the program with either Login.gov or ID Me. Not an issue with either login programs. I can log in each successfully but then the program doesn’t open and says there was an error.
Very efficient
I just learned about this resource and it’s phenomenal
Crashing
I just downloaded this and it crashes every single time after login.
Login or Security Problems Cripple App
In short, multiple layers of login and security have crippled this app. I’ve never been able to sign in, despite confirming that my login.gov information is correct and receiving login confirmation emails. “An error was encountered while attempting to complete the login process.” Bottom line- app is delaying critical healthcare communication and delaying access to care.
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Can’t log in
Every time I try to log in, it says an error has occurred. Please try again later.
Doesn’t work
I get an error window that tells me to call a number. I called the number and they sent me to another number. I called that number and they send me to a third number. The third member sends me back to my primary care who tries to send me back to the first phone number. No fix!
Signing In
Way too hard and confusing to sign in. Won’t except Pass key. Then you’re starting with verification process.
Not a Chat
They call it “chat” and the I go says for “immediate” answers to non urgent health questions. I sent a chat and got no response so I called the support line to report that it wasn’t working. Their reply was that it takes up to 3 days for someone to respond lol! That’s neither immediate or within the definition of a “chat” app.
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Easy Peesie Lemon Squeezie!
So easy to use! And so very helpful! 10 stars.
Doesn’t Work
I’ve logged in multiple times and get an error message and it try’s to get me to log back in. I got in once and it said something went wrong then kicked me out and continued the cycle of endless log in.
Worked well
I needed to get an answer to a pharmacy question about a prescription that was supposed to come, but didn’t. I tried calling the pharmacy but was on a very long hold. The recorded message said to log onto www.myhealth.va.gov for the chat line. Tried it, but it wasn’t the right place to login. I downloaded the app and got on right away. The nurse(Michaela W.) took care of my problem right away.
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Health chat
Why is the app charging me for use of the app?
Could be a great app
This could be a great app if it actually loaded or worked idk who the VA outsources to for their apps but they are all slow to load and work properly
