Free

Details

  • Released
  • Updated
  • August 28, 2019
  • December 4, 2025

Features

VA Health Chat screenshot #1 for iPhone
VA Health Chat screenshot #2 for iPhone
VA Health Chat screenshot #3 for iPhone
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About

Connect with VA staff for minor health questions, appointment scheduling, and non-life-threatening concerns. This app offers convenient online chat access for eligible Veterans within the VA Health Care system.

βœ“Chat with VA staff
βœ“Schedule appointments
βœ“Address minor health questions
βœ“Non-life-threatening concerns
βœ“Online access to VA care
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What users say

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What's New in VA Health Chat

12.1.0

December 4, 2025

Enhancement of Biometric login

User reviews

Not working

Page keeps saying it’s timed out, will not reload

Worthless

Can’t get into the program with either Login.gov or ID Me. Not an issue with either login programs. I can log in each successfully but then the program doesn’t open and says there was an error.

Very efficient

I just learned about this resource and it’s phenomenal

Crashing

I just downloaded this and it crashes every single time after login.

Login or Security Problems Cripple App

In short, multiple layers of login and security have crippled this app. I’ve never been able to sign in, despite confirming that my login.gov information is correct and receiving login confirmation emails. β€œAn error was encountered while attempting to complete the login process.” Bottom line- app is delaying critical healthcare communication and delaying access to care.
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Developer apps

User experience

🐞

Reported Bugs

4 issues

Login process fails or gets stuck

Bug

App crashes or shows black screen

Bug

Compatibility issues with older devices

Bug

Incorrect location or VISN assignment

Bug
✨

Requested Features

3 requests

Integrate with existing VA apps

Feature

Improve login and authentication process

Feature

Expand functionality beyond just chat

Feature

FAQ

What is the VA Health Chat App?

The VA Health Chat App provides Veterans with a convenient way to connect online with VA staff. You can use it to ask minor health questions, schedule appointments, and discuss non-life-threatening health concerns.

Who is eligible to use the VA Health Chat App?

The app is available for almost every Veteran currently receiving care within the VA Health Care system. Eligibility for specific chat options may vary, and Veterans can check available services by signing in.

Is there a cost to use the VA Health Chat App?

Based on the provided information, the VA Health Chat App is free to use. There are no mentioned costs or in-app purchases associated with accessing the chat services.

What kind of health issues can I discuss via chat?

The app is designed for minor health questions, scheduling appointments, and addressing non-life-threatening health concerns. It is not intended for emergencies or critical medical situations.

How can I access the chat options?

To see the chat options available to you, you need to sign in to the VA Health Chat application. The VA is continuously expanding its services, so checking back regularly is encouraged.