Free

Details

  • Released
  • Updated
  • August 28, 2019
  • December 4, 2025

Features

VA Health Chat screenshot #1 for iPhone
VA Health Chat screenshot #2 for iPhone
VA Health Chat screenshot #3 for iPhone
iphone
ipad
πŸ–ΌοΈGet Icon
Iconsβ†˜οΈŽ

About

Connect with VA staff for minor health questions, appointment scheduling, and non-life-threatening concerns. This app offers convenient online chat access for eligible Veterans within the VA Health Care system.

βœ“Chat with VA staff
βœ“Schedule appointments
βœ“Address minor health questions
βœ“Non-life-threatening concerns
βœ“Online access to VA care
Show original description

What users say

See all reviews

What's New in VA Health Chat

12.1.0

December 4, 2025

Enhancement of Biometric login

User reviews

No longer functions

I used this app for several months and it worked just fine. Mid August, it longer works. Bummer.

Thank you VA

My chat was answered expeditiously. Rachel was able to address my concern and document my files accordingly. Thank you Rachel.

Useless

It won’t put me in the right region, so I can’t contact anyone in my VA health network. The support link looks like it needs a login that I probably don’t have. I would recommend waiting the 4 years it usually takes the VA after a rollout for something to be usable to download the app.

Always got me

5

Terrible

Horrible experience. I waited 45 minutes and still did not receive any meaningful assistance. Very frustrating and a complete waste of time, especially when dealing with an urgent medical concern.

Developer apps

User experience

🐞

Reported Bugs

4 issues

Login process fails or gets stuck

Bug

App crashes or shows black screen

Bug

Compatibility issues with older devices

Bug

Incorrect location or VISN assignment

Bug
✨

Requested Features

3 requests

Integrate with existing VA apps

Feature

Improve login and authentication process

Feature

Expand functionality beyond just chat

Feature

FAQ

What is the VA Health Chat App?

The VA Health Chat App provides Veterans with a convenient way to connect online with VA staff. You can use it to ask minor health questions, schedule appointments, and discuss non-life-threatening health concerns.

Who is eligible to use the VA Health Chat App?

The app is available for almost every Veteran currently receiving care within the VA Health Care system. Eligibility for specific chat options may vary, and Veterans can check available services by signing in.

Is there a cost to use the VA Health Chat App?

Based on the provided information, the VA Health Chat App is free to use. There are no mentioned costs or in-app purchases associated with accessing the chat services.

What kind of health issues can I discuss via chat?

The app is designed for minor health questions, scheduling appointments, and addressing non-life-threatening health concerns. It is not intended for emergencies or critical medical situations.

How can I access the chat options?

To see the chat options available to you, you need to sign in to the VA Health Chat application. The VA is continuously expanding its services, so checking back regularly is encouraged.