Awesome app
Always a pleasure to use so easy
Future Sucess
Praise the Lord! Hopefully The “ USA” Will Succeed in Defeating All Enemies Foreign n Domestic n In Respect for the “ Laws n Lord” Note*~ The newest Computer Technology in Security “ May Keep Us SAFE”😂🇺🇸👍💒☮️🥸🤓
2025 it’s good
No issues for these last two years. Reliable fast. Even if User Interface is not as modern. It’s usable.
Annoying app
This app is annoying, poorly designed. The audio plays on a loop in the waiting room. Here is no way to pause or mute it
Catastrophic flaws
Need ability to enter URL directly into the app…
Depending on the operating system to handle URLs is NOT satisfactory. Also needs ability to hold contact information for future appointments when the url takes users to the app before the appointed telehealth call time.
Depending on the operating system to handle URLs is NOT satisfactory. Also needs ability to hold contact information for future appointments when the url takes users to the app before the appointed telehealth call time.
Video Support
We lost the video and had to complete the session by phone. Video session was dropped, and I couldn’t get back into the video session. The phone session worked out okay.
Connection
Does not work half the time
Tom Freitas
Good
VA Video Connect
As a retired 1st Sergeant S F Diaz, PA, I have continued to receive extensive service from VA across the entire spectrum.
Complicated
I contacted Help prior to appt time. They checked that i was connected and app was working! Waited over 45 min and no one connected or otherwise called.
Ap works well, but controls are not available
Since I downloaded the app, I’ve had good quality video and audio in my classes. The software does not allow focusing on one participant, it selects the loudest person. A spotlight control would improve this. Muting and texting are good.
What an absolute waste of government resources
No wonder veterans kill themselves in parking lots. Nothing at the VA works!
No longer opens
App no longer opens when clicking on emailed appointment link. Opens browser and conducts appointment in the browser instead of the app. All trouble shooting failed.
Absolute garbage
“Click the link from the email and it will open it in the app”. No, it doesn’t. It opens up in my device’s browser then, if it works at all, it gives me a red “poor connection” banner when connected to a WiFi router right next to me.
It won’t even connect to the “test call” and tells me “the host hasn’t joined” and ends the call instead of waiting for the provider to join like it used to.
“This app requires access to Bluetooth”…what for? To sync up to medical devices I don’t have in order to have a video chat with a provider that will never prescribe a medical device?
I HATE using VVC and CONSISTENTLY have issues when attempting to use it no matter what device I try to use (laptop, desktop, iPhone, and iPad). 3 of my last 4 video appointments have ended up being phone calls because it never works.
Absolute garbage.
It won’t even connect to the “test call” and tells me “the host hasn’t joined” and ends the call instead of waiting for the provider to join like it used to.
“This app requires access to Bluetooth”…what for? To sync up to medical devices I don’t have in order to have a video chat with a provider that will never prescribe a medical device?
I HATE using VVC and CONSISTENTLY have issues when attempting to use it no matter what device I try to use (laptop, desktop, iPhone, and iPad). 3 of my last 4 video appointments have ended up being phone calls because it never works.
Absolute garbage.
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One way connect
Exactly, didn’t connect with party.
Always works, and well
Not sure why this app is getting some low end reviews.
I’ve been using this frequently and consistently for a long time … And I’ve never had a problem.
Easy to use, well connected with the VA system, with links sent directly to me prior to each visit, this is a remarkably effective app.
I’ve been using this frequently and consistently for a long time … And I’ve never had a problem.
Easy to use, well connected with the VA system, with links sent directly to me prior to each visit, this is a remarkably effective app.
App not properly integrated into system
Links in email or text message do not open the app and app does not show in the “open with” menu, forcing me to use web browser since the option to manually enter link or meeting code was removed from the app.
No Warning and Unannounced
I tried to sign in to my weekly class at the time it starts by clicking on the link. Wrong link, but I was told to download the app. There was no place to paste the link. The problemhelp page automatically filled in my phone # but in a format w/o dashed, which the form would not accept.
Not working for me
For several months now every time that I click a link either from the email or from the text message instead of opening in the app, like I wanted to, it opens in a webpage. Any assistance would be appreciated.
Great care
I’ve always had a good experience with this app. Makes life easier.
