Vagaro Pro App
This app is not working and always needs updates every two days. This time around after the update all of our services times have been messed up. This is only happening on IPhone Vagaro Pro apps
If I could leave 0 I would
0 rubbish
Nail Tech
Very helpful for my business
Horrible customer service
This situation has taken weeks to resolve, and I am extremely disappointed with how seriously it has been handled.
Vagaro incorrectly removed a large lump sum of money from my account for a service I had already provided to my client. It has now been three weeks, and those funds still have not been refunded to my account.
This is my business and my only source of income. Having a significant amount of my hard-earned money withheld for this length of time has created a serious financial hardship, and I do not feel this situation has been treated with the urgency it deserves.
I have been a loyal Vagaro customer for six years, and unfortunately, this experience has me seriously reconsidering whether I can continue using Vagaro for my booking and payment services.
I am requesting that this be immediately escalated to a manager who can take ownership of the situation, provide a clear resolution, and ensure my funds are returned to me immediately.
I have been patient throughout this process, but three weeks is far too long to wait for money that rightfully belongs to my business. I need this remedied today.
Vagaro incorrectly removed a large lump sum of money from my account for a service I had already provided to my client. It has now been three weeks, and those funds still have not been refunded to my account.
This is my business and my only source of income. Having a significant amount of my hard-earned money withheld for this length of time has created a serious financial hardship, and I do not feel this situation has been treated with the urgency it deserves.
I have been a loyal Vagaro customer for six years, and unfortunately, this experience has me seriously reconsidering whether I can continue using Vagaro for my booking and payment services.
I am requesting that this be immediately escalated to a manager who can take ownership of the situation, provide a clear resolution, and ensure my funds are returned to me immediately.
I have been patient throughout this process, but three weeks is far too long to wait for money that rightfully belongs to my business. I need this remedied today.
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HayleyAnn Beauty
Overall an amazing booking app, checking people out is super easy the only problem I ever run into is my card reader connecting to my phone for checkout. Regardless I love this app and it has made running my business easier!
Vagaro
There is ALWAYS an update with this app soo annoying. It also has glitches fairly often. Trying to find another POS system for the salon.
Overly complicated
Nothing is simple takes multiple time wasting steps to do anything
Widget Issue
Home screen Schedule view doesnt work anymore :(
Widget Doesn’t Work
Slow, clunky, confusing, unreliable
Excellent performance
Love this this software for my business. It’s user friendly and gives me what I need for my business. From tracking sales and sending out emails to keeping track of inventory. Not to mention customer service is great and friendly!
alright
i love the app. HOWEVER, with the last update i can no longer see my schedule for the day at a glance on my home screen via the widget. super sad about that
Good but bad!
They do not help you when someone disputes a charge. So basically I have a crazy woman who booked appointments online and canceled them at the last minute, but then didn’t want to pay the fee. which she signed the contract to when she booked the appointment. I didn’t even charge her the whole fee, but they told me it would be easier to charge if a service was preformed???? All they have to do is dispute and they do not have to pay anything!! And the clients bank is the one who makes the final decision! Gee…. I wonder who they will pick ??? wonder who they will pick?!?!
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I miss my Vagaro widget :(
Ever since the last update, this app has been so difficult to use. It freezes, bookings disappear, and almost worst of all… the widget doesn’t work. I loved the ability to see upcoming appointments without opening the app. Please bring this feature back! I can even get over how glitchy the user experience has been.
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Slow/Always updating
App couldn’t be slower/clunkier. I was forced to switch from schedulicity when they took over, now looking for another platform but difficult to export all my clients
ugh
i hate this app every time i try to open it, it’s like “sorry you can’t use it until you update it” literally no other app i use has to be updated every single week
Uses your client data base to market to
I just discovered that Vagaro believes that my clients are their clients. They are openly marketing to my clients with a new AI program. These emails contain information about other practitioners in my area that they are recommending to my clients. On every level, this is the violation of integrity. Leading me to find a different booking software.
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Recomendado
Me encanta
Too many bells and whistles without mastering most basic features
Well, after multiple updates the widget you can add to your Home Screen is broken.. this was the only way for me to see when an appointment starts and ends in plain sight at a glance on mobile. How is this not built in to your everyday calendar still???? I had schedulicity before this, then Vagaro bought them out so I was forced to switch. Schedulicity was so intuitive for all my clients, straightforward and uncomplicated. They could pull up a calendar and see my entire month at a time. Vagaro makes you look week at a time. I’m just frustrated with this app. I don’t use my laptop for scheduling, and there just seems to be too many glitches and issues. I’m just not happy.
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Has everything but glitchy and outdated
This app has all the right tabs, if you can find them. It’s so hard just to get basic productivity reports and revenue projections unless you have time to add up and calculate everything manually. The app is also very glitchy, shuts off, and outdated. At $10 for each feature you use, I really expect more.
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Love it
Love it
