Vancity Reviews: Is It Legit?

Customer Experience

Positive experience26.7% of reviews
Neutral6.9% of reviews
Negative experience66.4% of reviews

~ Based on 217 written reviews from the US App Store.

Is Vancity Safe?

Not enough ratings yet to assess Vancity.

Is Vancity Legit?

Vancity appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Vancity is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Escalade Repair

Best banking app ever

Good job

Good job team

Basic but effective

Does what it needs to do with no added UI

Perfection

Perfection achieved

Miss the old app

I miss the old app on every way and all the changes made me depressed and miserable. I specifically liked Vancity because of its old app and online banking layout. I utterly hate the new one

New App and online banking

This is a great, new, fresh looking app with much much better functionality than the old App. It was long overdue that Vancity upgraded to something better. This is a job well done. The old app was clunky and not very good over all. This new one is leaps ahead. People complaining about it clearly struggle with knowing how to even turn their devices on in this new technology age.
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Absolute Time Wasting Trash

For no reason, Vancity changed a convenient and easy to use app with a quick display function that allowed one to see quickly account balances without logging in. Now we are forced to watch a newly minted graphic designer’s animated VanCity logo populate the screen about five times one letter at a time before we get to any data. Also there is an annoying 3D spinning animation while the app thinks between accessing accounts.

I do not have TIMe to be watching this. It’s infuriating that you disrespect your members to this degree. Between staffing one or two tellers, having the worst ATM access and now this pathetic time waste of an app, it’s not worth banking here.
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Easy to use

Like the title the app is very easy to operate for my everyday cash flow needs.

New app is awful!

This new Vancity app is so bad, I can’t even use it. I thought the bugs would be fixed by now, but no. Transaction lists never fully load. It will show the first few days of a statement period and then never load the rest. Custom searches are the same, it only loads the first 10 or so lines, then nothing
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Too many clicks

Looks nice, but functionally it’s terrible. It takes way too many clicks to complete tasks. The old app was way better.

Vancity is awesome.

Vancity.

Terrible app

Worse than the pre-existing one. Really hard to read on tablet because of super-small font and inability to use the full screen

Raymond

I prefer the previous app because the visual look following signing in was much better in landscape mode. I cannot access facial recognition. The instructions when I look at their website say tap on Biometrics but when I press on Biometrics nothing happens.

Great but buggy

It is a great app and very functional when it works but sometimes it can fail without warnings and you could end up paying your bills twice. It needs more testing before releasing new features

Not really an improvement

I miss the quick view
I am CONSTANTLY asked to do mfa
AND it keeps asking me to set up facial recognition
No
Why can’t I just say no to that? Why must I decline it EVERYTIME

THIS APP SUCKS

Genuinely the worst banking app of all time. I can’t complete anything because there’s constantly a system error. It literally said “data is not data-ing”. Is that some kind of sick joke?

They Feel Like Family

They have been through so many life events with me over the years and I trust them

The improvements are better than the first app release.

We are pleased we no longer have to log in with our password then wait for a phone code!

Well done

LOVE that you can now set up auto transfers between accounts, game changer!!! Now they need to do the same with bill payments!!!

Much better functionality

The interface makes a lot of sense, it’s direct and easy to do exactly what you want smoothly and without numerous steps.