Veezu UK | Request a Ride User Reviews
Customer Experience
~ Based on 540 written reviews from the US App Store.
What users say
Summarized from real user reviews of Veezu UK | Request a Ride. Based on 542 reviews and a 4.8/5 average, it highlights the 4 positives and 6 negatives reviewers mention most about this Travel app.
Positive things
- 🚀Quick service
- 👍Reliable and efficient
- 👍Professional and friendly drivers
- 👍Clean and comfortable cars
Negative things
- 🐛Unreliable pre-booking system
- 🐛Inaccurate estimated arrival times
- 🐛Drivers taking longer routes to increase fares
- 🐛Overcharging and difficulty getting refunds
- 🐛App crashes and bugs
- 🐛Poor customer support
Is Veezu UK | Request a Ride Safe?
Veezu UK | Request a Ride appears safe based on user ratings. AppsHunter Safety Score for Veezu UK | Request a Ride is 95/100.
This assessment is based on 542 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 542 App Store ratings for Veezu UK | Request a Ride.
Is Veezu UK | Request a Ride Legit?
Veezu UK | Request a Ride appears to be a legitimate app. AppsHunter Legitimacy Score for Veezu UK | Request a Ride is 95/100.
Based on 95 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
My experience with Veezu is excellent. I book on the App and drivers always on time. The App keeps me informed at every step. I hope it stays the same. Well done to the operations team.
Super Drive
The booking and arrival time was quite quick
Great app and service. Would definitely recommend
quick, friendly, nice car
I booked a taxi with you the night before but no driver could be successfully assigned on the day. 10 minutes after the booked time I had to book an Uber to get to my train.
Driver said he couldn’t go up to departures??? My mother in law at 93 used a Vezu recently from Altrincham to Bowdon and the driver bluntly refused to help her with a couple of bags of groceries. If these types of non service continue we will not be using Veezu again. Wake up and smell the competition…This is a hungry market.
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Awful app, worse drivers half of them take the fare and don’t turn up other half take the fare then complain then they turn up, useless service never using again, god help anyone who does
Thanks on time
Nice app
So much better than uber, lovely drivers
Always disgustingly late for airport runs. Finding a car minutes before pick up. Drivers cancelling mid way to collect. It’s become an over priced Uber / Bolt operation. Shambolic. Dragon Taxi’s before always superb.
Very good
Veezu is always punctual it’s easy to make a booking and the drivers are always polite willing to help if needed that’s why l only use them when I need a taxi
I really like veezu because it’s easy to book and the price aren’t super expensive like others, but I notice on the app it will tell me a certain cost but I will be charged a pound or more (eg; app says £5.70 I get charged £6.70) not only this but a few drivers will not drop me off to my exact location, I wouldn’t mind if it was a minute or two away but today I was dropped off 10 minutes away from my destination
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Being special needs I made a taxi booking for my friend who I met at day centre. I booked wrong address for her to be driven to and the driver was really nice to her and didn’t charge any more which was great as we only had that exact amount 😁
Booking on this app is a total waste of time as they don’t book you a car for that specific time just give you a cost and pray it’s not so busy they can actually send you a car !
Quick pick up, nice car and driver.
I usually really like Veezu but their app is terrible and support is non-existent. I have been logged out of this app for a week and unable to log back in because they insist on sending you a pin via SMS and the SMS never arrives so matter how many times you resend it. I have sent an email to their admin and had zero response. I have also searched the website for support and there is nothing that addresses this issue. You need to have a better account recovery in place because this is ridiculous. It shouldn’t be this difficult to log into an account and you should at least have a customer service that you can contact and who actually responds. I am beyond frustrated with this company.
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You book in advance and it goes into the system 5 mins before pick up . You might aswell just book when you are ready . 2 drivers took trip and then cancelled
