very bad at paying
The payment process—involving photo verification and no formal accounting—is very strange. I’ve been waiting a year and a half to get paid for my first deliveries. I’ve followed their entire process, yet I still don't see the deposit. It is completely incomprehensible.
Not good
Constant errors, undue punishments and bad support.
Terrible customer service and support!
There is no live agent you can’t talk to anyone when you have a problem! It’s all text message from the app and they take 10-45 minutes to reply which will set you back behind on every route. It’s a big waste of time if you have any problems during your route. And when you do get support they do not help at all because you will still get penalized on your account even if the problem is Veho’s fault. Like glitches, app freezing, providing wrong information to drivers and lockbox codes not working has nothing to do with the driver being at fault but Veho still subject you to fault regardless. Veho take no accountability for their mistakes and problems from the app
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Nice
Excellent the way the route is set!
👎🏾👎🏾👎🏾
This app is horrible and the customer service representatives will talk to you as if you’re the problem when actually the app is horrible because of so many glitches it will add on an hour or more to your route be prepared for you not to have signal most of your route and hopefully you know how to read a map otherwise your SOL
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Múltiples problemas en la experiencia de usuario
Es frustrante el funcionamiento actual de la aplicación. En primer lugar, la precisión de la ubicación y el procedimiento de devolución de paquetes (desde identificar la causa hasta la entrega en el almacén) necesitan ser más ágiles. Por otro lado, pedir 3 fotos para verificar la entrega de cada paquete es excesivo; en Florida, la humedad y los cambios de temperatura entre el aire acondicionado del auto y el exterior empañan continuamente la cámara y pantalla del teléfono, ralentizando todo el trabajo. Finalmente, el centro de ayuda no ofrece soluciones efectivas cuando surgen inconvenientes en el camino.
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Trash
I have been trying for three weeks to get this app to work. The day I was going to start, it stopped working. Every support ticket gives the same results. No offer of helping.
Too many routes
The two routes I did was bs it’s waaaaaaaaaaaaaaay too many stops in this 100+ degree weather they don’t offer a bottle of water cup of ice nothing and they start sooooo late like start at 3/4am maybe 5/6am but 10:30 when lunch traffic start or 2:30/4:30 when traffic is horrible like no consideration for us full time delivery drivers 60-85 stops in our own vehicles are too much DFW have two facilities the one I got too so I can be in my area is 40 minutes out the other facility is 30 minutes but it’s taking me farther out which I will be a hour or more from home that’s too much driving for $126 please change the starting time or give out more money but I rather you give out no more then 65 stops
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Fethi
They assign far too many deliveries, and it takes much longer than the time they estimate.
New insurance document
Cannot get routes back. Now that I’ve sent in my New insurance verification all it has is a little guy on there that says I have to upload new documents. I’ve done that and now all there is a little man standing you’re saying I need to upload my documents. I can’t get to route. I can’t get to my account. I can’t get to anything and customer service services. No help.
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Delivering
So far it’s going ok BUT for the amount of hours that we are out here WE should still get our FULL PAY!!!
Awful
Updated the app and now I can’t even get back in. VEHO’s Support is ABSOLUTELY ATROCIOUS! Can only reach them via email and they take hours if not days to respond.
App is so bad
The app looks like it was created by a 10 year old. Very slow, drains your battery and so hard to scan packages
Delivery Life
The app has made deliveries for Veho more productive.
Horrible
The app is getting worst with every update. Now the new thing is that pictures are uploading and it’s requiring me to go back to every stop and retake pictures.
App Issues
The App Freezes very often and makes it hard to work smoothly! It becomes a hassle to just deal with the app! You have to shut your phone off and or reset your phone to complete routes sometimes.
No bueno
I only see good things in this application, but the surprise was worse when I started delivering the packages, no one helps you, you waste half an hour scanning and loading the packages yourself, they threaten you with a process with the police if a package is lost, the support when you make the deliveries is very bad, the home deliveries are perfect but in the apartments it is chaos, the application only takes you to the rental office, and if you do not find the apartment for any reason they penalize you because according to them it is your responsibility to jump walls and cross rivers to make the delivery, it is ridiculous!
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Pésima app para carros muy pequeños
Estuve cargando en su warehouse en Fremont ca pero no tienen personal idóneo para interactuar con los drivers por devoluciones, cuando tomas orden te dan cajas bastante grandes que no caben en tù carro y si las devuelves te toca devolver la bacha completa la app en cuestión es muy mala te cargan de demasiados paquetes que son màs caja que producto super mala la app su soporte al conductor un suplicio para atender todo pésimo de la app
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Buena
Muy buena aplicasion⭐️⭐️⭐️⭐️⭐️
Customer service
The customer service representative responding to my issue in a timely manner and I was able to get everything completed as needed
