Garbage do not buy
For the price of this garbage electric Wi-Fi mouse trap, you could buy a lifetime supply of dollar store mouse traps for a neighborhood. Shame on Victor for breaking the Wi-Fi connection.
All 4 of my traps no longer work in the app
I have had these for a few years and they have always been hit or miss. Very often they would lose connection so I would have to manually turn them off and then back on but then they would work for a while. Now I have noticed that all 4 of my traps say that they are disconnected/ not available in the app. They are still connected to my WiFi though as I can see them on my network. But it looks like the cloud service isn’t working. So disappointing.
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Desperately needs updating
Push notifications have not been working for months on iOS. They are the main reason to buy this trap. Fix this or continue to ruin your reputation as a leading company. Until people read that this is fixed, DO NOT BUY!
Doesn’t send notifications. Defeating the entire purpose of the smart trap
I have checked the app settings and tried reinstalling the app. It does not send notifications when it actually catches a mouse. So I need to manually check it. But the whole point of having the smart trap is so that I can get notified and don’t need to check it regularly
No WiFi
All Devices are offline for the past last year
Garbage built in shelf life
Cannot connect to WiFi. The app asks me to scan the QR code but my older trap doesn’t have a QR code.
Couldn’t connect the trap with the app anymore.
I’ve been using this product for the last 10 years with no major complaints.
Lost connection a week ago and tried all known potential fixes with no success. Rebooting the phone, rebooting the router, bring both the trap and phone near the router to try connecting, removing and reinstalling the app…
Lost connection a week ago and tried all known potential fixes with no success. Rebooting the phone, rebooting the router, bring both the trap and phone near the router to try connecting, removing and reinstalling the app…
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Junk
Been giving them the benefit of the doubt on these for 2 years now. Worked as advertised about 2 months of that time, the rest with no notifications or no connection at all. Haven’t had notifications in over a year now and as of July 3 no connections at all again on both traps. Gonna switch to YoLink
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Connection lost on all three traps now
Push notifications haven’t been working for quite some time, but I could still open the app and check the status of the trap. It seems like that’s no longer the case. All three say Connection Lost. It’s such a shame because I have these traps in places that are hard to check regularly, making the WiFi aspect so helpful. Now I’ll likely need to throw them out and just go back to multiple manual traps. Zero communication from the app developer.
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Was good now garbage
Don’t buy!!! They constantly disconnect from app. If they even connect at all anymore. Waste of money. 4 useless traps now.
May as well buy the wooden ones.
These do work. Once. Now I cannot get them to reconnect to the WiFi. One reviewer said to buy something else to split your connection. Super easy, huh? What I heard was wah-wah-wah wah-wah. (Remember what Charlie Brown’s teacher sounded like? That. That’s what I heard. Lol)
Too bad Victor can’t be bothered to provide support for their products. Or employ a proper engineer to fix the issue.
I’ll buy their wooden ones. Sigh.
Too bad Victor can’t be bothered to provide support for their products. Or employ a proper engineer to fix the issue.
I’ll buy their wooden ones. Sigh.
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Easy connectivity
Connectivity will not be a problem if you follow my Wi-FI advice. I just bought my first trap and connected it in under two minutes. The last reviewer mentioned that they were using an eero mesh network. This will not work. Even if you see 2.4 GHz on a mesh or modern router , there is often beam steering, which will intermittently disconnect and try to reconnect to the five GHz band. The solution is to buy a dual band repeater. This will take your five gig Herz mesh network and split it into two dedicated channels. One is 5 GHz and the other is 2.4 GHz. You then connect the Victor app to this dedicated 2.4 GHz network. Super quick and super easy. The problem is that most of these IOT devices sucg as the Victor trap only run off of legacy 2.4 GHz channels and modern routers cannot deal with them. You can pick up one of these extenders for under $30. Good luck!
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Products lost connection
Don’t buy this apparently they seems to have a programmed obsolescence all 6 or my trap now losing connections all the time.
Was the perfect product but now they are acting like any other trap i most verify every days manually :( don’t get rip off and buy normal trap. Save yourself trouble and money fighting with a product that have not the support they should deserve for that price.
Was the perfect product but now they are acting like any other trap i most verify every days manually :( don’t get rip off and buy normal trap. Save yourself trouble and money fighting with a product that have not the support they should deserve for that price.
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Victor desertion
Wi-Fi traps and the associated app are a disaster for Victor. They have since given up on everything, including their customers. It’s time for a class action lawsuit. Push notifications no longer work and they won’t update the app. There is a known issue with their traps, depleting batteries overnight because they can’t connect.
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Kill Wornings
I am not receiving notifications that a mouse has been caught. What’s the point of a wifi trap if I have to check it manually? I used to get the notifications but they have stopped.
The app has gone down hill
I have bought and used several of these traps because they give a notification on your phone when they zap a rodent so I know to empty the trap. The app notifications no longer work defeating the purpose of this trap over other non smart traps. Setup is also pretty bad as far as iot devices go. Other smart devices are much easier to provision. The last batch of 4 traps that I bought to replace the previous 4 that stopped working were provisioned a month ago and on the app. (I turn them off and bring them inside when we aren’t at the house because they will get ruined if it rains on them.) now that I turn them back on, the trap is no longer recognized in the app. I tried reconnecting the WiFi but gave up for now. Also, when they get older, the QR code will get worn off and you can no longer provision them in the app. I really like the product but they need to fix there stuff. It would be nice if they worked as good as the cheap SHELLY devices I use for various things. Completely different product but still an IOT device.
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Doesn’t work
Says trap not found. Does not work whatsoever.
No end of problems
Now two years out they will not connect anymore just more junk for the pile and wasted money
Needs work
Great idea, the trap works, just don’t get any notifications so I need to try and remember to check the app. Kinda defeats the purpose
Notifications do not work anymore
App no longer notifies when mouse is caught. Very inconvenient.
