App not working
From the last update this week the app is not working. I can only see a white screen when opening the app. No options nothing is visible. The app and the customer service for claims is quite frustrating. Need to upload some documents for claims but unable to do so due to this issue.
App not working
Very disappointing experience with the Vidal Health app. The app is slow, frequently hangs, blank screens Claim tracking is confusing, and it takes too long to get updates. Customer support is difficult to reach and doesn’t provide timely or helpful responses. For an app that’s supposed to make healthcare easier, it ends up causing unnecessary frustration. I hope the developers improve the app’s performance, simplify the claim process, and provide better customer support.
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Support team
It was very quick resolution provided by Geetanshu regarding my personal info updation as well as the claim processing timelines explanation. Also, claim settlement is within the specified timelines.
After login into corporate Unable to open policy details
After log in into the Vidal app once we click on policy tab app directly redirecting to login page again unable to download my Vidal cards
I am trying from since last one week but still Getting the same Can help to resolve the issue ASAP
Thanks
Jagadesh
I am trying from since last one week but still Getting the same Can help to resolve the issue ASAP
Thanks
Jagadesh
Fast processing of claims
Earlier I was very disappointed with the kind of interactions but off late it’s very smooth, fast and understandable
