Never in my life
I’m not usually the type to go out of my way to put in a complaint about something but this is just horrible. I do not understand why this cannot get fixed. If it’s something Virginia Housing isn’t concerned enough about, then just remove the entire app.
I have never been able to login through the app.
I have never been able to login through the app.
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Horrible
The app works when it wants. Doesn’t let me even log in some times. And then I have to pay extra to pay my mortgage over the phone. No fair at all.
Trash app
I’m tired of seeing an error pop up when I submit my first payment. Y’all need to get this fixed. It’s been over a year since Iv had to use this app. What are y’all doing? Fix this please. You want a better review then get it done.
Can’t add payment account
For some reason I cannot add a payment account and it says error. Super frustrating.
Payment error
When app first launched it worked great. Now it has error every time I try to make a payment. Deleted the app and reinstalled couple times. Made sure app was updated. Still error. Works fine on the website. The slogan below the app says “Mortgage payments made simple”. This is not the case.
