Connect with loved ones through secure, high-definition video calls. This platform makes family contact easier and more cost-effective than in-person visits, allowing multiple participants to join from various locations.
What We Love
- 👍 Easy to use and set up
- ❤️ Connects loved ones
- ✈️ Saves travel time and cost
- 😊 Provides reassurance and peace of mind
- 👨👩👧👦 Great for families, especially children
- ✅ Reliable and professional service
- ⏱️ Accommodates lateness
- 🌟 Stellar call quality and security
- 🙏 Lifeline for those unable to visit
- 💯 Highly recommended
- 👍 Excellent for international connections
- 😊 No masks needed
- ✨ Godsend during challenging times
- 🚀 Fast and efficient verification
- 🗣️ Clear sound and video quality
- 🤗 Brings happiness and lifts spirits
- 💖 Godsend for prisoners' wives
- 🤝 Patient and efficient customer service
- 🌟 Game changer for prison visits
Room to Improve
- ⏳ Calls are too short (30 mins)
- ⚠️ Prison option not asked first
- ❌ Some prisons no longer support
- 🤔 Unclear about payment for the app
- 📸 Camera issues (twisting, switching off)
- ⏳ Time lost not given back
- 🔒 Security measures too extreme
- 📱 Inability to switch devices easily
- 💔 Rejected call requests due to full slots
- ⏱️ No time added when prisoner is late
- 📉 Experience varies based on prison infrastructure
- 📸 Face recognition issues (overzealous)
- 🖼️ Issues with background images/objects
- 📱 Bold text on iPhone causes issues
- ❌ Not ideal for young children needing to move
- 🖥️ Bugged when connected to a monitor
- 📍 Cannot change address
