Purple Visits User Reviews

Customer Experience

Positive experience92.1% of reviews
Neutral3.9% of reviews
Negative experience3.9% of reviews

~ Based on 76 written reviews from the US App Store.

What users say

Is Purple Visits Safe?

Purple Visits appears safe based on user ratings. AppsHunter Safety Score for Purple Visits is 91/100.

This assessment is based on 53 user ratings, with an App Store average of 4.9/5.

Safety Analysis

100.0% of ratings point to a safe experience
0.0% of ratings suggest some concerns
0.0% of ratings point to a risky experience

~ Based on 52 App Store ratings for Purple Visits.

Is Purple Visits Legit?

Purple Visits appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Purple Visits is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Excellent service

A very useful service for keeping in touch with prisoners especially if they are too far away to visit.

Video calling

It’s definitely worthwhile. Help to fill the void between personal visits and is very reassuring.

Video call

Always love the video calls! The kids love seeing their dad! And my partner feels apart of it all

Put the prison option first as to not waste people’s time!!

Went through the process of registering, sorting out my ID for verification etc only to find out that the prison I needed to add hasn’t supported Purple Visits since 2022.

Why not ask about the prison first before allowing people to proceed. Unnecessary data collection.

Purple Visit

I was extremely grateful to have a purple visit with my son this morning,as I don’t drive and have to rely on my daughter to bring me to visit my son,aswell as her working and looking after her children my grandchildren,this is a wonderful alternative,many thanks

Joy

What a joy to be able to talk and see
My Son on a video .
I live a long way from the prison that he is in and could not get to visit the prison by transport .
It is easy to use logging in.
What a joy .
Thank-you Purple Visits .
From a grateful Mom and her Son !

I live in stoke on Trent ad my boy is in use of man

It’s expensive to travel over for a visit but will be a visit for his birthday he has till end of 2025 so yet it’s really good to see him b screen

Good

Purple visits are good for people to see their loved ones when unable to visit in person as you can see for yourself how they are doing

Great

Really excellent to be able to have a visit without travelling hundreds of miles

Video call

It is saying for every prison option that they no longer do video calls as of the 1/08/22 and I do t understand why? Do you know how to fix this problem?

Purple visit

A real blessing to see our son and informally chat and see he is well and happy. Recently broken vertebrae so cannot physically walk or sit for long periods and climb stairs. Means since covid it’s been over 2 years since seeing him so these visits are a real godsend for me and long may they continue.
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Video Visits

This is a superb service for helping connect with loved ones when otherwise a visit wouldn’t be possible. The call quality and security was stellar. The training prompts and notifications were perfectly scripted and balanced and given the challenges of getting a working system like this going it was flawless. I also was late and the system accommodated that perfectly
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Purple visit call

Really good but should be more than 30 minutes as it goes really quick. For future developments I would recommend 1 hour instead please.

Perfect App

Amazing App, Easy to use and a great way of communicating with someone in prison.

Great app for people that live around the world

It’s a great app if you live around the world and not able to visit

Video call with my partner

Is normal always good and very happy with this just one call was late and wasn't given back the 10 minutes that we last but other then that I'm always happy with the video calls as I can't get to visit him due to health problems.....

Excellent

With corona virus it makes things so easy and with the distance between me and Elyn my girl it’s so nice for us to talk face to face it’s mad because I get so nervous but it’s real good to see her face!!! Good job purple visit xxxx

Purple video call

An excellent way to see,talk to the person if you cannot personally visit. Highly recommended.

Food pack for the prisoner

It would be good if there was something on the app so we could pay for the prisoner to have something to eat and drink whilst on the visit. They not allowed to take drinks in with them so us as visitors should be able to pay for a pack for when we talking on a visit

Prison calls

Easy to use. Easy to set up. Overall a good experience. Thanks