Visa Benefits User Reviews

Name: Visa Benefits
Rating: 4.9 (935 reviews)

Visa Benefits

Visa

💰 Finance

✈️ Travel

Customer Experience

Positive experience36.2% of reviews

Neutral3.4% of reviews

Negative experience60.3% of reviews

~ Based on 58 written reviews from the US App Store.

What users say

Summarized from real user reviews of Visa Benefits. Based on 935 reviews and a 4.9/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Travel app.

Positive things

👍Easy to use
🚀Convenient features
💳Excellent benefits
🔒Secure transactions

Negative things

🐛Buggy app experience
🚫Unavailable for certain regions
🔒Sensitive information required
🤔Misleading advertising

Is Visa Benefits Safe?

Visa Benefits appears safe based on user ratings. AppsHunter Safety Score for Visa Benefits is 97/100.

This assessment is based on 935 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.3% of ratings point to a safe experience

0.5% of ratings suggest some concerns

1.2% of ratings point to a risky experience

~ Based on 935 App Store ratings for Visa Benefits.

Is Visa Benefits Legit?

Visa Benefits appears to be a legitimate app. AppsHunter Legitimacy Score for Visa Benefits is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

C

Oh yeah, also I forgot to say this is only with Visa Benefits. This also is in Visa Pay and also in Visa Purchase Alerts I can’t add my card. It won’t let me.

Amir00012

3 months ago

Excelente servicio

Patty reina

4 months ago

Worst service ever

To get simple claim approval, you need to get the signature of the president of your country

Moises Fallas

4 months ago

Borrar Tarjeta de la App

Necesito eliminar la información de mi Tarjeta. Alguna forma de hacerlo desde la app?

interjhonny

4 months ago

Seguro viaje y vehículo

Todo de maravilla . Muy fácil de tramitar. Recomiendo.

Lucber13

7 months ago

Demasiados beneficios

Tengo tantos benéficos en un solo lugar que AMO mi Vida Infinite

@JesusGarces20

8 months ago

Tiago

Muito bem atendido

dificil ate o apelido

8 months ago

Buenísimo

Intuitivo, conveniente, …

qeghukkm

10 months ago

Response from developer

Hola qeghukkm. ¡Qué bueno saber que te resulta fácil de usar y útil! Gracias por tu mensaje.

Beneficios que ayudan bastante

Seguro médico internacional gratis durante viaje

YoelAN

a year ago

Can’t even create an account

Nationality? Prefix. No US phone number exists in a drop down menu? What’s going on. Love the card but the app is useless. I can’t even create an account.

Update, got a response from developer. Gave them all the info. Crickets.

I’ll try here.
Prefix for us phone number +1 gives Canada not the US.
Impossible to link your visa signature card as it says : error has occurred. Only cards issued in Latin America and Caribbean can be added. What’s up with that?

Kindersurprise1000

a year ago

Response from developer

Hi Kindersurprise1000. Thank you for your feedback. We apologize for the inconvenience you've experienced. To provide a solution, we need more details. Please share what happened via email at visabenefitsmobile@axa-assistance.us. We will continue working to improve your experience with the Visa Benefits Mobile app.

Most Visa Benefits don’t apply to U.S.-issued cards

Very disappointing. Many of the advertised Visa benefits—like lounge access, travel offers, or international perks—are not available for U.S.-issued Visa cards. Tried to use a few of them and was either denied or told they only apply to cards issued outside the U.S. This is misleading, especially when Visa promotes these programs globally. If your card is from the U.S., lower your expectations.

Loreg23

a year ago

Response from developer

Hi Loreg23. Thank you for your feedback. We apologize for any inconvenience this may have caused. Please note that the Visa Benefits Mobile app was developed to support Visa card benefits specifically in the Latin America and Caribbean region. If you would like to share more details or have any questions, feel free to contact us at visabenefitsmobile@axa-assistance.us. We are here to help and are continuously working to enhance the Visa Benefits Mobile app experience.

Can’t even create an account

Nationality? Prefix. No US phone number exists in a drop down menu? What’s going on. Love the card but the app is useless. I can’t even create an account.

Kindersurprise1000

a year ago

Response from developer

Hola Kindersurprise1000. Thank you for your feedback. We apologize for the inconvenience you've experienced. To provide a solution, we need more details. Please share what happened via email at visabenefitsmobile@axa-assistance.us. We will continue working to improve your experience with the Visa Benefits Mobile app.

Excelente

Todo fácil y seguro con los Beneficios Visa

Arturo2025

a year ago

Muy bueno

Me encanta por lo fácil de usar y por los servicios que proporciona

Mmartinezp33

a year ago

Excelentes beneficios

Me parecen excelentes todos los beneficios que dan, especialmente para viajes y las garantías extendidas. Un gran valor agregado a usar las tarjetas VISA

Adolfo Haug

a year ago

Excelente

Muchas gracias muchos beneficios

Lievanogarcia

a year ago

Beneficios

Excelente servicio

Claudia de rott

2 years ago

Amateur

The worst app I have ever seen from a major corporation. I spent an hour logging in repeatedly, getting an error (and closing the app) each time. IT WON’T ACCEPT A CANADIAN VISA CARD. The graphics are several generations out of date, low resolution and unscaleable. Completely unusable and a waste of time.
Clearly developed by high school hackers or amateurs. Embarrassing.

Switching to Mastercard