Visonic-Go

Visonic-Go

by Visonic Limited

273 ratings
72 reviews

Archived App (Last seen on 18 Jun 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • November 21, 2015
  • June 9, 2025

Features

Visonic-Go screenshot #1 for iPhone
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About

Remotely manage and monitor your compatible alarm system from anywhere. Arm, disarm, and control various system devices. Receive real-time alerts and view event history with video verification.

Arm and disarm alarm system
Partition control
View system device status
Manage system devices
View alarms, alerts, and troubles
Video verification and camera feeds
Receive push notifications
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What users say

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What's New in Visonic

2.30.2

June 9, 2025

◦ PowerManage 4.18 support New Features: ◦ Extended doorlock configuration by Security Access parameter ◦ Configurable dashboard for system control and representing actual information ◦ Weather forecast for panels as dashboard widget ◦ Multiple actions and time delays are available for configuration for Home Automation Rules ◦ Video on demand is available as a trigger and action for Home Automation Rules ◦ Thermostat activity is available as a trigger and actions for Home Automation Rules ◦ Representation of battery level and status for devices ◦ Added basic filtering for cameras screen ◦ New arming options for IQ panels ◦ PNG logo format for application customizations ◦ History of video on demand items is available now ◦ Added support for new devices ◦ Updated and enhanced viewing streams from RTSP cameras in different modes. ◦ Brightness condition is available for Home Automation Rules Bug fixes: ◦ Malfunction and unreachable statuses are not updated in Automation page for Z-Wave devices ◦ It is impossible to turn on/off output for Dual Path ◦ Home Automation Rule is displayed with incorrect schedule after changing time in phone settings ◦ Auto rotation is not working for RTSP camera view ◦ Blocking time is not displayed when user was blocked after several invalid login attempts ◦ Users with weak passwords can’t remove their accounts ◦ Custom time value is not saved for PGM timer ◦ Some events and troubles are represented as Unknown ◦ Humidity level is not shown for some devices ◦ Unable to set custom timezone when setting panel time ◦ Minor UI fixes and improvements

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User reviews

Terrible app

One of the worst apps on my phone. Full of spelling mistakes and bad English which make it difficult to understand.
Yes it does the job - but I don't have a choice to use a better app for my alarm system.
Unintuitive messy Home Screen.
Why does it need face recognition AND a password? Even my bank doesn't need that!
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iPhone Notifications

Hello Visonic, I get alerts on the app when the alarm gets triggered. How do I get notifications on my IPhone when the alarm is triggered?

App upgrade set off alarm

House alarm was set off yesterday and we couldn’t reset it, as connection kept dropping out. Could this have been caused by new app upgrade?

Visonic the best

Our system has been proudly serving us well for well over 10 years ! Brilliant

Sort Face ID

Good app used for a few years simple enough but can’t clear alerts or open with Face ID please sort

Developer apps

User experience

🐞

Reported Bugs

18 issues

App crashes after PIN entry

Bug

Certificate errors on login

Bug

Biometric authentication not working properly

Bug

User management data disappearing after updates

Bug

App forgets panel connection details

Bug

App logs users out unexpectedly

Bug

Notification settings reset randomly

Bug

Geofencing feature removed without warning

Bug

Face ID enabled but still requires passcode

Bug

Service unavailable errors

Bug

Arming/disarming process hangs indefinitely

Bug

Connection status not updating accurately

Bug

Installer access cannot be revoked in newer versions

Bug

Alarm notifications not working on iOS devices

Bug

App incompatible with iOS 16 for some users

Bug

Cannot add new users to app

Bug

Unwanted siren sounds when arming

Bug

Alarm state shows 'arming' forever after command

Bug

Requested Features

13 requests

Face ID only login without password requirement

Feature

Ability to clear alerts and alarm events from app

Feature

Time and date stamps on event logs

Feature

Critical alerts functionality (alerts when phone on silent)

Feature

HomeKit integration

Feature

Public API for automation

Feature

Apple Watch app support

Feature

Geofencing feature (removed in recent update)

Feature

Individual user PIN management

Feature

Clear reference section with definitions

Feature

Fault finder guide

Feature

Better notification details in push messages

Feature

Consistent terminology across all devices

Feature

FAQ

What does the Visonic-Go app do?

This app allows you to control and monitor your Visonic PowerMaster JCI alarm system remotely. You can arm and disarm the system, check device statuses, view event history with video verification, and receive push notifications for alarms and troubles.

What are the key features of the Visonic-Go app?

Key features include arming/disarming the alarm, partition control, viewing device status, enrolling/removing/bypassing devices, viewing system alarms and troubles, video verification from PIR cameras, and receiving push notifications.

Is the Visonic-Go app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of subscription fees or in-app purchases for core functionality.

What information do I need to set up the app?

To set up the app, you will need the Host Address (interactive IP address or DNS name), the Panel ID (typically the panel serial number), and your User Code for the alarm panel.

Who is the Visonic-Go app intended for?

This app is designed for users who own a Visonic PowerMaster JCI alarm system and want to manage and monitor it from anywhere, whether they are at home, at work, or on vacation.