NOT ABLE TO PROCEED WITH A TRANSACTION
I’m very much frustrated at this point , I’ve been trying tirelessly trying to send money from my account to another but all the page is doing is just loading and loading and then the session expires . Please fix the app !
Most useless banking app in the entire world
Nothing to say here. Start over.
App won’t work
This app hasn’t been working since February/ March for me.
Logging error
Every few months since i started to use this app it keep blocking my account and want me to change password and keeps happening and no way a password Ive been using is invalid so many times
Poor service
Online banking is horrible with Vmbs hard to get through unless your go in the bank which I did and still didn’t get any help stuck overseas and could not get with anyone on the toll free number!!! Still can’t reset my password for almost one year now service is very poor!!!!!!!!!
Not modern, user friendly or functional
Try to mimic one of the other banking apps available. This really should be this difficult to do business with you. There are just too many competitive options available out there. I’ve always like VMBS ways, but in moving away from in-person business, it still requires convenience. You guys need to prove that you’re ready for big business and real competition in the major markets
Show more
Laggy
This app needs to be updated or something. Because it keeps freezing whenever you log in and it's getting really frustrating and annoying to be waiting for such a long period of time just to pay a bill. Overall it's a good app & the banking experience is superb👌but the laggyness of the app is beyond me!
Show more
No longer remembering my credentials and fingerprint
It is slow to use. It would be good if the app kept performing consistently
Can’t log in
I recently opened an account during my stay in Jamaica. I wasn’t able to log into the app in Jamaica and contact the bank to confirm that all the information I was entering was correct (which it was). This suggested there was an issue with the app.
I visited the bank as I was leaving in a few days, another customer was in the bank at the same time reporting the same problem and that they had not been able to log onto the app for much longer than myself. I was told that someone would be in touch. I’m currently back in the UK and I still can’t get on the app nor has anyone been in touch.
Not great. Not impressed
I visited the bank as I was leaving in a few days, another customer was in the bank at the same time reporting the same problem and that they had not been able to log onto the app for much longer than myself. I was told that someone would be in touch. I’m currently back in the UK and I still can’t get on the app nor has anyone been in touch.
Not great. Not impressed
Show more
Doesn't work
Worked for a little while but now it doesn't allow me to sign in on the app .. needs to be more user friendly
Never works
Barely ever works. Just spins and spins when you try to do anything
Not user friendly
This is app is so annoying and not very user friendly. You have to change your password every time you login, and even then you’re unable to gain access. There’s no online chat or support to assist you. It’s very glitchy and impractical.
App
Modernize the app this is too old its 2024
Not working
The app stop working I am not able to do online transfer anymore I am not able to set my Face ID
Needs simpler was to log in
Needs Face ID. It’s very cumbersome to the point I don’t even want to bank here anymore
Update App
The app needs more frequent updates to help enhance the service being provided and adding new features. Secondly, each time I try to do a bill payment it just spins until it kicks me out, just useless. Please add the Face ID feature to ease the login process and make the experience smoother.
Victoria Mutual Building Society banking App
I really want to cuss some Jamaican expletives to blow wow. I never knew anything harder than life in Jamaica till mi buck up pon dis App. Ah nuh star the producer of this app needs. Ah some corn fi reach him. Ah people money unooh a mess wid yu nuh boss. Fix up the ting man. Cho. Simply put. A banking app should be issue free and seamless. This App needs a total revamp and modernisation. It is not supposed to make life harder. Kmt.
Show more
Please add more features
The app needs more frequent updates to help enhance the service being provided and adding new features. Secondly, each time a try to do a bill payment it just spins until it kicks me out, just useless. Please add the Face ID feature to ease the login process and make the experience smoother.
Always an issue
There is always an issue with this app. Idk why have an application if it won't allow you to use it.
Locked my account
This thing locked my account on the grounds of “one or more of the authentication provided is incorrect.” Now, my password and username is saved in my browser, which is automatically logged in…how is it you’re telling me it’s wrong? Yet I’ve always been able to log in this way?
