Purchase mobile rail tickets for Hartford Line and Shore Line East customers directly from your smartphone. Avoid lines and cash transactions by buying daily parking and various ticket types, including monthly bus add-ons for CTtransit users.
What We Love
- 👍 Functional for ticket purchase
- 👍 Easy to download
- 👍 Straightforward and accessible design (rare)
- 👍 Text is big and does the job (rare)
- 👍 Large buttons are useful (rare)
Room to Improve
- 👎 Atrocious UI/UX
- 👎 Outdated interface/looks from another decade
- 👎 Unusable/broken app
- 👎 Impossible to create account
- 👎 Password reset issues
- 👎 Cannot copy/paste passwords
- 👎 App doesn't interact with password managers
- 👎 No train schedules available
- 👎 App is a browser window
- 👎 Tickets disappear from app
- 👎 Crashing frequently
- 👎 Security concerns (no HTTPS indicator, password entry)
- 👎 Not user-friendly
- 👎 Archaic design/layout
- 👎 Inability to use native phone features (autofill, save password)
- 👎 Reverts to old keyboard/screen size
- 👎 Apple Pay doesn't work (sometimes)
- 👎 Clunky/dated iPod style
- 👎 No Dynamic Island/Live Updates/Apple Wallet support
- 👎 No way to make reservations
- 👎 Time change detected errors
- 👎 Login issues/connection errors
- 👎 Payment form hosted on different service
- 👎 Does not support larger screens
- 👎 Lacks proper support for newer phones
- 👎 Horrible UI
- 👎 No ability to purchase round trip tickets
- 👎 No schedule view or trip planning
- 👎 Password requirements lackluster
- 👎 Payment by credit card only (inconvenient/less secure)
- 👎 No way to confirm email
- 👎 App immediately crashes after update
- 👎 Ticket machine broke and app doesn't work
- 👎 App doesn't work at all
- 👎 App doesn't let me select a destination
- 👎 App closes out when entering a station
- 👎 UI needs improvement
- 👎 Browser windows appear in app
- 👎 Horrid junk/outsourced
- 👎 Shameful and makes CT look bad
- 👎 Security risks with credit card payment
- 👎 Doesn't coordinate with Amtrak or Metro North apps
- 👎 Below-the-basement quality
- 👎 Can't log in
- 👎 No way to make a reservation
- 👎 Password creation not user friendly
- 👎 App immediately crashes
- 👎 Tickets purchased disappear
- 👎 Needs a better GUI
- 👎 Incredibly difficult to use
- 👎 Feels decades old
- 👎 Slow
- 👎 Doesn't feel secure
- 👎 Does not work
- 👎 Useless
- 👎 Terrible
- 👎 Absolute worst app
- 👎 Worst app in history
- 👎 Not user friendly
- 👎 As bad as everyone says, if not worse
- 👎 Does work half of the time
- 👎 Unusable
- 👎 Horrible app
