Wageloch Mobile User Reviews

Top reviews

Cant see ny time

After i updated my apps, i cant see my clock in and out time. Not only me but every singgle one in this company

Terrible app

Since the new update, i cant even log in, keeps saying invalid email. Even after resetting password wont let me log in. Frustrating.

Response from developer

Hi thanks for your feedback. We are disappointed to hear you are not happy with the app. If you could email helpdesk@wageloch.com.au relaying the issues you have we will try our hardest to fix any issues you have. Alternatively, you can call our helpdesk on anyone of the following numbers and our helpdesk staff will assist you. Adelaide(08) 7123 2993 Sydney(02) 8188 7516 Melbourne(03) 9008 6359 Brisbane(07) 3056 0287 Perth(08) 6365 5680 Hobart(03) 6108 2116

Good when it works which is rarely

Works fine until it doesn’t. Several of our staff can’t login to the app even after multiple email and password changes. Too hard to fix for something that is supposed to make this simple.

Big no no

Poor algorithms, app design and functionality. Poor accessories suck as ability to connect to LAN standalone fingerprint scanner, unless you buy or pair with an iPad. Web base is crazily slow.

WT?

I don’t even use this app anymore but it keeps downloading onto my phone, wasting my data… please stop!

Please do not use

This is a terrible app, lags and won’t load, the views are hard to understand -no jot recommend

What the

Tech support turn phone off then on again still doesn’t work lol it works on older iPhones but not mine? Guess my manager will be entering my start finish times manually

Please fix the bug with the new update

The new update makes the app unusable for me. Was perfect as it was before; now it displays all the buttons and text all overlapping each other in the top left.

Terrible updates! Doesn’t work!

The past 2 latest updates have been awful! I can now finally log in after the last update wouldn’t let me.. But now my in app screen is all muddled and distorted. It simply doesn’t work and won’t let me use the app.

Won’t let me sign in

I can’t sign into the app since updating it

Horrible

I don’t know how an update can make something so much worse, but they did. The worst layout for a scheduling app I’ve ever seen, you can’t see who you’re working with, the weeks are all bunched together, it’s hideously bright, and it doesn’t tell you what day you’re currently on/ remove days that have already passed like ever other scheduled games app does. For the employee this is the least user friendly scheduling app. Please, go use 7 shifts instead, so much better
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Dated

First impressions when you open the app are the dated and limiting user interface that’s presented to you. Secondly the functionality of the interface is intrusive and lapse. It lags, it works poorly, unfortunately it’s integration with the program Xero is the only reason we are using it. As soon as an alternative is available we will shift.
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Glitches

It doesn’t even let you put in your time availability on your mobile. You have you to jump on the worst website full of glitches on your laptop to even hopefully get a chance of it not crashing!! Please guys. Fix this.

Response from developer

Hi thank you for your feedback. We are disappointed to hear that you are experiencing issues with the mobile app and web portal. Access to certain features of the mobile app are restricted by your employer. Please feel free to contact our help-desk on (08) 7123 2993 or via email at helpdesk@wageloch.com.au for further information.

Absolutely useless

I don't even know how this app has passed the apple standards. It's so slow that it doesn't work.

Response from developer

Hi thanks for your feedback. We are disappointed to hear you are not happy with the app. If you could email helpdesk@wageloch.com.au relaying the issues you have we will try our hardest to fix any issues you have. Alternatively, you can call our helpdesk on anyone of the following numbers and our helpdesk staff will assist you. Adelaide(08) 7123 2993 Sydney(02) 8188 7516 Melbourne(03) 9008 6359 Brisbane(07) 3056 0287 Perth(08) 6365 5680 Hobart(03) 6108 2116

Terrible

Terrible app, does not actually even load the leave form, it just goes round and round and does nothing

Response from developer

Hi thanks for your feedback. Unfortunately since the update to iOS10 the form had issues being displayed. This is now fixed. If you continue to have further problems you can email helpdesk@wageloch.com.au Alternatively, you can call our helpdesk on anyone of of the following numbers and our helpdesk staff will assist you. Adelaide(08) 7123 2993 Sydney(02) 8188 7516 Melbourne(03) 9008 6359 Brisbane(07) 3056 0287 Perth(08) 6365 5680 Hobart(03) 6108 2116