Terrible Customer Service
I wasn’t happy with the products so I returned my items and contacted customer support to cancel the subscription because I couldn’t find anywhere in the app to cancel. I was told there was a place in the app to cancel, but it wasn’t showing on my app or account. Customer service said they contracted billing to cancel and said everything was set. This was in June. But now I just got charged and a notification that my account was Active! Why isn’t there a cancel subscription in the app? Why is customer service NOT cancelling my subscription?!
Show more
Scam
We bought all the equipment, the subscription over $600, nothing works. The app just spins, can add any devices. we are very tech savvy this is garbage with zero customer support.
Would be great to have a widget
It would be nice to have a Lock Screen widget for iPhone
Updates before info provided
Apparently you need to check for updates every.time. you use it because it won't let you use it/get info until you update app.
Note to app people RVrs aren't always in a convenient location to update - we should be able to choose when to up date app. REALLY ANNOYING. Basically makes the app unreliable and useless.
Note to app people RVrs aren't always in a convenient location to update - we should be able to choose when to up date app. REALLY ANNOYING. Basically makes the app unreliable and useless.
Show more
Don't get duped
This is a very poorly functioning product. Completely unreliable and finicky. When you're entrusting your pet's life to something, it needs to work. I'm a veterinarian and I DO NOT recommend Waggle.
