I am having trouble supporting you right now.
I love the idea of this equipment, but you just don’t deliver to expectations.
I have a monitor & 2 mini RV cameras.
The monitor can rarely connect to the app. I think I am on my third one.
Your monitor is black, yet you make white cameras. Only the newest RVs have white interiors. A black camera would not be the first thing you see when you walk in to an RV. A white one definitely is.
All of the adhesives provided for my cameras have failed, cameras fall down inside & outside the RV.
At least they survived the falls, so far. Your adhesive is not appropriate for the high temperatures, or rain. NO, I am not drilling holes into the outside of my RV, like I finally had to inside. The cameras can rarely connect to the app.
The solar panel I bought for my outdoor camera just drains the full charged camera & did nothing else. The replacement solar panel did the same.
Getting replacements takes months because you are always “out of stock”, & I have to keep emailing until something is in stock, because it doesn’t get sent as soon as it is in stock.
Your subscriptions are 10x more expensive than any of the other cameras we have.
I can’t convince others to buy your products, when they can’t get their money’s worth.
I have a monitor & 2 mini RV cameras.
The monitor can rarely connect to the app. I think I am on my third one.
Your monitor is black, yet you make white cameras. Only the newest RVs have white interiors. A black camera would not be the first thing you see when you walk in to an RV. A white one definitely is.
All of the adhesives provided for my cameras have failed, cameras fall down inside & outside the RV.
At least they survived the falls, so far. Your adhesive is not appropriate for the high temperatures, or rain. NO, I am not drilling holes into the outside of my RV, like I finally had to inside. The cameras can rarely connect to the app.
The solar panel I bought for my outdoor camera just drains the full charged camera & did nothing else. The replacement solar panel did the same.
Getting replacements takes months because you are always “out of stock”, & I have to keep emailing until something is in stock, because it doesn’t get sent as soon as it is in stock.
Your subscriptions are 10x more expensive than any of the other cameras we have.
I can’t convince others to buy your products, when they can’t get their money’s worth.
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Major connectivity issues
The app won’t even open half the time. The thermometer and camera devices are junk. Takes forever to update and is a manual update only. Devices are very slow to loads even with full network bandwidth availability. The app won’t even open when I get an alert and by the time it does it’s too late. The batteries also deplete very quickly. Slow connection issues even on a full charge or plugged in. App updates fine but devices firmware has major issues receiving updates. $300+ a year for network connectivity that doesn’t work. I wouldn’t recommend using these products.
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Ok but don’t expect it to load quickly
Bought this as an easy install with no need for a subscription so I could watch my dog when he’s in the back yard. While the video is clear, it takes forever (sometimes never) to load. Sometimes I’m never able to check the video because it refuses to load. It also doesn’t always capture my dog’s movement, but it does pick up humans. Overall: marks for easiness of install and video clarity but points deducted for poor app.
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Great devices, terrible app
Good quality device monitors & RV mini cameras.
Baffled why they made the cameras white, when the monitor is black, & RV interiors are rarely white.
App rarely connects.
Subscriptions are much more expensive than for any of my other cameras.
RV camera adhesive does not hold in the temperatures an RV gets between trips. On the up side, the cameras will survive the fall.
Have had 2 solar panels so far that only drained my fully charged cameras.
Replacement adhesive, solar panels, etc are rarely in stock when needed.
Baffled why they made the cameras white, when the monitor is black, & RV interiors are rarely white.
App rarely connects.
Subscriptions are much more expensive than for any of my other cameras.
RV camera adhesive does not hold in the temperatures an RV gets between trips. On the up side, the cameras will survive the fall.
Have had 2 solar panels so far that only drained my fully charged cameras.
Replacement adhesive, solar panels, etc are rarely in stock when needed.
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Settings
Maybe I’m blind, but I cannot find the settings gear icon in the app to change my humidity notification settings. It’s not under profile, or account and there are no 3 dots on the bottom right like google says there might be. I’ve done everything the chat told me to do and have their version updated one week ago…. I like the app, but this piece is a bit annoying.
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