Amazing customer service
My dog has been suffering from allergies and I accidentally ordered the wrong allergy test, Destiny was amazing, she helped get everything sorted and the correct allergy test ordered. Their customer service made the whole process stress free from start to finish!
Milk allergy
I finally found out that I’m allergic to Milk and Chocolate and Broccoli. Good on broccoli but Chocolate. Nooooo
Destiny is the best!
I had questions regarding my test for my daughter and destiny was so communicative over email to make sure I felt reassured. Now that I have my results it confirms many concerns I had regarding my daughter’s allergies and I feel more confident going forward with what I need to avoid
Very useful
This is a great resource for anyone with a dog (or cat) that's a picky eater or with health issues. My best friend has used this, and pointed it to me. We make our own food for our dogs. They are Maltese and have specific needs. Absolutely love that we can tailor our recipes to what we need.
Best Customer Service
5Strands has such amazing customer service. I was silly and didn’t fully follow instructions and didn’t have my unique ID to register my kit. Destiny helped me out and went the extra mile to contact their mail team and stay in contact with me to help resolve the issue and help me get my kit registered! She was so so kind and helpful! Destiny (and probably the rest of the customers service team) needs a big raise and an extra paid day off 🤍
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