5Strands User Reviews

Customer Experience

Positive experience85.0% of reviews
Neutral1.7% of reviews
Negative experience13.3% of reviews

~ Based on 60 written reviews from the US App Store.

Is 5Strands Safe?

5Strands appears safe based on user ratings. AppsHunter Safety Score for 5Strands is 87/100.

This assessment is based on 130 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.9% of ratings point to a safe experience
0.0% of ratings suggest some concerns
13.1% of ratings point to a risky experience

~ Based on 130 App Store ratings for 5Strands.

Is 5Strands Legit?

5Strands appears to be a legitimate app. AppsHunter Legitimacy Score for 5Strands is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Clarity at last

After trying nearly 10 brands of puppy food, this test alerted me to sensitivities to many common ingredients that were not on my radar as allergens like chickpeas, peas, corn. I had been focused on changing proteins with no avail. Turns out my pup reacted to many different meats as well but now we at least have some guidance on what might work for him!
Show more

Disappointed

According to these tests I am allergic to or have strong reactions to almost everything. I have no allergies. In order to gain any more information or explanation for the information given, you need to spend more money. It turns out to be a service to help you spend money. I am very disappointed!

User friendly & helps me keep my gut healthy!

The app is soo easy to navigate. I can check my results at anytime straight from my phone! Itโ€™s such a great reference tool when Iโ€™m at the grocery store. They even have definitions of items they test so I can cross reference with ingredient labels!
I took my first test about 6 years ago now and it changed my life! Since then I take the test twice a year as like a check-up for my gut. ๐Ÿ™๐Ÿป
Show more

Amazing customer service

My dog has been suffering from allergies and I accidentally ordered the wrong allergy test, Destiny was amazing, she helped get everything sorted and the correct allergy test ordered. Their customer service made the whole process stress free from start to finish!

Milk allergy

I finally found out that Iโ€™m allergic to Milk and Chocolate and Broccoli. Good on broccoli but Chocolate. Nooooo

Destiny is the best!

I had questions regarding my test for my daughter and destiny was so communicative over email to make sure I felt reassured. Now that I have my results it confirms many concerns I had regarding my daughterโ€™s allergies and I feel more confident going forward with what I need to avoid

Very useful

This is a great resource for anyone with a dog (or cat) that's a picky eater or with health issues. My best friend has used this, and pointed it to me. We make our own food for our dogs. They are Maltese and have specific needs. Absolutely love that we can tailor our recipes to what we need.

Best Customer Service

5Strands has such amazing customer service. I was silly and didnโ€™t fully follow instructions and didnโ€™t have my unique ID to register my kit. Destiny helped me out and went the extra mile to contact their mail team and stay in contact with me to help resolve the issue and help me get my kit registered! She was so so kind and helpful! Destiny (and probably the rest of the customers service team) needs a big raise and an extra paid day off ๐Ÿค
Show more

Very Helpful!!

Destiny went above and beyond to help me before a holiday! I ordered the wrong test by mistake & she along with her team helped me get it rectified and even put a rush on the results so I could get them the same day! That is great customer service! I am so thankful for this company! They have saved me literally hundreds of dollars in vet bills by knowing exactly what was causing my puppy allergic reactions. So he is not suffering anymore with itchy, red skin. Thank you 5Strands!! You have a customer for life!!
Show more

Love it

Easy to use and keeps my results in one place

Easy to read

I like that the test is easy to read. I wish there was a way to scan the bar codes of foods to help find what is ok for our puppy. He has so many red things and it takes so long to look through and Know what he is able to eat.

Issue logging in

Iโ€™m having trouble logging into the app. It will not go past the email screen.

Excellent Service

I was surprised at how painless it was. My vet told me the test would be 600.00 and we would have to do everything. I spent roughly 130.00 and received food and environmental allergies. Thank you 5Strands!

Most Comprehensive App

This is the most comprehensive app I have seen. Clean UI and UX. Everything is streamlined for a seamless experience.

Awesome

Very user friendly and easy to use love the app

Health Boost

Have learned a lot about my personal health and wellness from utilizing this app and companies services.

Update

Great bug fixes and devs responsive to feedback.

Exceptional Analysis

If you looking to understand and adapt to some of the underlying allergy issues in your health and well being, get your 5 Strands testing done and realize the natural potential of an overall healthier lifestyle. You can test your pets as well. A+

Great!!!

5Stranda is a very useful and informative app for anyone interested in improving their overall health.

Great products

The app is nice. Easy navigation.