Amazing customer service
My dog has been suffering from allergies and I accidentally ordered the wrong allergy test, Destiny was amazing, she helped get everything sorted and the correct allergy test ordered. Their customer service made the whole process stress free from start to finish!
Milk allergy
I finally found out that I’m allergic to Milk and Chocolate and Broccoli. Good on broccoli but Chocolate. Nooooo
Destiny is the best!
I had questions regarding my test for my daughter and destiny was so communicative over email to make sure I felt reassured. Now that I have my results it confirms many concerns I had regarding my daughter’s allergies and I feel more confident going forward with what I need to avoid
Very useful
This is a great resource for anyone with a dog (or cat) that's a picky eater or with health issues. My best friend has used this, and pointed it to me. We make our own food for our dogs. They are Maltese and have specific needs. Absolutely love that we can tailor our recipes to what we need.
Best Customer Service
5Strands has such amazing customer service. I was silly and didn’t fully follow instructions and didn’t have my unique ID to register my kit. Destiny helped me out and went the extra mile to contact their mail team and stay in contact with me to help resolve the issue and help me get my kit registered! She was so so kind and helpful! Destiny (and probably the rest of the customers service team) needs a big raise and an extra paid day off 🤍
Show more
Very Helpful!!
Destiny went above and beyond to help me before a holiday! I ordered the wrong test by mistake & she along with her team helped me get it rectified and even put a rush on the results so I could get them the same day! That is great customer service! I am so thankful for this company! They have saved me literally hundreds of dollars in vet bills by knowing exactly what was causing my puppy allergic reactions. So he is not suffering anymore with itchy, red skin. Thank you 5Strands!! You have a customer for life!!
Show more
Love it
Easy to use and keeps my results in one place
Easy to read
I like that the test is easy to read. I wish there was a way to scan the bar codes of foods to help find what is ok for our puppy. He has so many red things and it takes so long to look through and Know what he is able to eat.
Issue logging in
I’m having trouble logging into the app. It will not go past the email screen.
Excellent Service
I was surprised at how painless it was. My vet told me the test would be 600.00 and we would have to do everything. I spent roughly 130.00 and received food and environmental allergies. Thank you 5Strands!
Most Comprehensive App
This is the most comprehensive app I have seen. Clean UI and UX. Everything is streamlined for a seamless experience.
Awesome
Very user friendly and easy to use love the app
Health Boost
Have learned a lot about my personal health and wellness from utilizing this app and companies services.
Update
Great bug fixes and devs responsive to feedback.
Exceptional Analysis
If you looking to understand and adapt to some of the underlying allergy issues in your health and well being, get your 5 Strands testing done and realize the natural potential of an overall healthier lifestyle. You can test your pets as well. A+
Great!!!
5Stranda is a very useful and informative app for anyone interested in improving their overall health.
Great products
The app is nice. Easy navigation.
Kudos to the developers
Updates are delivered regularly (bug fixes, improved structure) which shows the developers are maintaining it
User friendly
Nice app and very user friendly.
Best Allergy Tests
Finally i was able to understand my allergies! Thanks 5Strands❤️
