Marche
Response from developer
Hi! Thank you for sharing your feedback. We’re sorry to hear that you’ve been dealing with pneumonia. Please take care of yourself and choose activities that feel comfortable for you while you recover. We understand that rainy weather and not having a pedometer can also make outdoor walking more difficult. If you need any assistance, please feel free to reach out to me at kate.support@walk-fit.io. We’re here to help. – Kate, WalkFit
Walkfit
Response from developer
Hi Lauren, Thank you for your feedback! It’s wonderful to hear that you’re enjoying WalkFit and making it a daily routine. Your commitment is inspiring! If you have any questions or need assistance, feel free to reach out to me at kate.support@walk-fit.io. – Kate, WalkFit.
Terrible business
Response from developer
Hi! I’m sorry to hear about your experience. The subscription terms are always outlined during sign-up, and you can cancel at any time in the app > Profile > Manage subscription. I understand unexpected charges are never pleasant, and I’d be happy to review your case further. Please reach me at kate.support@walk-fit.io. – Kate, WalkFit
Renewed subscription after I cancelled
I canceled my subscription so that it wouldn’t renew as I only wanted to try it for a month. They renewed my subscription for 3 months and changed my credit card all without my authorization! I’m going to be fighting for a refund but this NEVER should have happened! My original subscription was through Apple and nothing is showing in my list of subscription payments and is showing that I cancelled in September. Why am I being charged in November. Use at own risk but honestly the app is useless.
Response from developer
Hi! I am sorry to hear that you had such an experience. We take billing clarity very seriously and are working hard to ensure cancellations are handled seamlessly without extra headaches. If you ever need any help, please feel free to email us. – Kate, WalkFit.
On track
Response from developer
Hi there, Thank you for your feedback! It’s fantastic to hear that the app helps you stay focused and on track. If you ever need further assistance or have more to share, feel free to reach out at kate.support@walk-fit.io. – Kate, WalkFit.
