Wave Spa User Reviews

Wave Spa
Wave Spa
Wave Direct Limited

Customer Experience

Positive experience45.8% of reviews
Neutral4.2% of reviews
Negative experience50.0% of reviews

~ Based on 24 written reviews from the US App Store.

Is Wave Spa Safe?

Not enough ratings yet to assess Wave Spa.

Is Wave Spa Legit?

Wave Spa appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Wave Spa is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Timer

Could we have a repeat feature and an off time on the timer please. This would allow user to schedule heating at off peak times.

Wouldn’t buy again

Deserves -10 star! This app and spa suck! The timer worked for 2 weeks now it doesn’t, I keep trying. Then you have to turn it back on manually when you remember. The pump runs 24/7 even when the heater is off and you better buy stock in filters. I have to reset the filter at last twice a month. In no way does a spa this small need the water to turn over that many times to justify a new filter every 2 weeks and keep the pump running non stop. 2 things it does good.. stay hot and the bubbles do work good. The app is straight up garbage. Not even sure if I can go to my cabin and turn the spa back on via WiFi. Do not buy!!!
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It works

The app is laggy and janky but it certainly works - and the spa itself is fantastic. I appreciate the 'Bluetooth connecting' popups. Despite the low rating on the store, I've never had this not work.

Unable to connect to spa

Even with a dedicated 2.4 network and trying both Auto and Bluetooth I cannot get my app to connect to the spa. What a bummer!!

Pathetically basic

For the brand that tries to create itself as premium it is pathetically basic and suspiciously identical to a generic app called spa controller!

Works well

Got it connected and it works great. Shows temp and filter settings.

Works great

Connects first time, let’s me have full control

Heat up on the way home

Being able to control the temperature of my spa on the way home from work is really helpful

Resetting Filter.

Filter was showing at 9%… replaced with a new filter. Still showing at 9% no option to reset?

Very limited utility

No scheduling functionality makes this app a glorified on/off switch - essentially useless. Pairing is hit or miss. Waste of £30 buying the controller.

Ne fonctionne pas!

Inadmissible ! J’achète un spa dans l’espoir de pouvoir le contrôle via mon smartphone, et voilà qu’il n’y a rien à faire.
La connexion ne se fait pas, bugs, bloque…
Fonction Inutilisable.
Je ne recommande pas

Ignore this company

App does not work, no documentation… this company is not serious about their products.
DO NOT BUY

Doesn't work.. Unfortunately

About a year ago they said they were going to de-bug it.. nothing yet. Wave is a great company that makes things right, not sure why they can't update or fix this app.

COULDNT EVEN BUILD IT! Zip didn’t meet

Turns out 20 more teeth on outer liner, CS would not reply or response, not even to refund and collect, been two weeks and it’s re boxed waiting to go back. Took my money and no way to call or chat, just ignored emails. AVOID

Good idea

I like the idea of controlling the hot tub from anywhere - could you add ability to schedule heating every day at a certain time rather than having to set this manually each day- via the date?

This would help those with low energy rates at certain parts of the day.

Plutôt cool

Très sympa de pouvoir contrôler son spa avec son iPhone, par contre un widget ou un skill Alexa serait sympa pour interconnecté le spa avec la domotique d’une maison !

Great Feature

Found the app easy to set up and navigate. Works well and a very handy feature for turning the spa on from anywhere.

Love!!!

So useful, really easy to use and a great added extra :)

Wave SPA app

So enjoying the easy way to control my tub from my phone… very user friendly, adds a little more joy and ease.

App doesn’t work

The app won’t control the wave spa. Keep being told it’s going to be updated, but nothing happens.