Webexpenses User Reviews

What users say

Top reviews

Option to select files

Hi there. Thanks for the app. It would be very useful if there was an option to select receipts from files and not only camera and gallery. Some receipts are in the emails, some could be few pages, so not everything can be screenshot and uploaded that way.

A pile of trash

Today 9/05/26
I received a 403 server error, then it logged in after 5 attempts. Now tried to upload a receipt, the system generated a completely random date. It’s frustrating that a product marketed as a business‑grade application continues to have so many flaws and recurring issues.
What is wrong with this, it’s endless cycle of problems
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I hate this software

I cannot overstate how much I hate hate hate this app.

It is the single worst app on my phone. It is deliberately designed to make claiming expenses as difficult as possible, and in that it succeeds. It is buggy, crash prone and slow. It constantly resets claims and crashes if it cannot download data from the server. Sometimes it just rejects them out of sheer spite. You regularly have to completely restart filing claims.

If you are a corporate finance department that hates your staff and wants to make their lives as difficult and miserable as possible, this is the software for you!

Conversely, if you want expenses filed quickly and accurately, avoid this disaster like the plague. You’d do better with parchment, a quill pen and a carrier pigeon.

Utterly, irredeemably, awful.
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Easy

Easy to navigate

Awful

Objectively the poorest expense management app I’ve ever used.

Dreadful UX, buggy, will only work when online.

Avoid at all costs

Complicated

So many steps, it’s frustrating as you want to compile live as you receive receipts. CC company will send through invoice to balance and it never lines up.
You should be able to log receipt, and when the reconciliation process is due, automatically attach original receipts

Fabulous App

So easy to use and very convenient

Avoid

Webexpenses continues to fail at even the simplest tasks. Even when you highlight it to non support team. Copy and paste, which everyone takes for granted defeats this software every time. If this is what passes for “progressive AI,” humanity has nothing to fear. The platform is designed, to turning expense management into a monthly source of stress rather than a solution.
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The worst expense app/program I have ever used

If you are forced to use this app… God blessed you.
It is absolutely horrible. Nothing matches, everything has to be done manually, you can’t see any information from the receipt without opening it up… the list goes on. I will never say a bad word about any other expense processing software my company forces me to use again bc no matter what it is, it most certainly has to be better that Web Expenses.
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Awful

You will have technical problems and then a non existent customer service team will not get back to you!

Doesn’t work

Pretty useless - at first ok but then no just a blank screen. Re paired and then it worked only to not work again ! The idea is good but its functionality rubbish!

Full of glitches

The app is full of glitches. Reciepts uploaded to your gallery currently can’t be imported into a claim, so you have to upload every expense one by one. There’s a glitch with exchange rates where the app somehow unchecks the exchange rate box and imports its own wild figure. Completely useless.

Response from developer

Hello there, thank you for your review. I am sorry to read that you are having challenges using the app. If you have snapped pictures of your receipts using your phone camera, rather than the in app camera these can easily be imported from the gallery into your 'Receipts' area or attached to claim items. If you have created the claim item already and have that open then tap 'Add Receipts' at the top of the screen. This will give you 3 options to select the receipt from: Receipts, Camera or Gallery. Tap Gallery to navigate to your phones gallery and select the relevant receipt for that item. Alternatively, go to your Gallery and select the receipt image, you can then use the forward button at the bottom of the screen, and choose the Webexpenses app to forward the receipt (or multiple images) to your My Receipts area of Webexpenses. You can find out more about this on our Knowledge Base: https://support.webexpenses.com/article/How-to-send-a-receipt-image-from-your-phones-photo-area-to-your-Webexpenses-account With regards to the exchange rate, Webexpenses uses a foreign exchange bureau which will automatically input the exchange rate for the date of the claim item. If this differs, then you can select the exchange rate tick box to manually change it. Please do not hesitate to contact our Support team at https://support.webexpenses.com/hc/en-us for any further assistance. Best wishes The Webexpenses Team

Login

Doesn’t let you authenticate with Microsoft authentication as it asks for 8digit code even though Microsoft authentication only give 6digit codes. Total fail

Painful process

Zero AI, time consuming, manual. Basic functionality is missing, like being able to clearly see the expense receipt once upload (date / amount). The icon is too small. Also every time you have to select the department, even though my team is fixed.

Too unstable

Crashes often, unattached all receipts, constant errors and the app randomly just crashes. Anxious every time trying to save anything!

A Breeze

Since using the mobile app it has drastically reduced the amount of time taken to input my expenses
Far easier to do after each transaction.
Would strongly recommend using it vs PC based.

Response from developer

Thank you so much for leaving us a review! We are glad to hear that Webexpenses is speeding up your expenses process. If you would like any further support, please feel free to contact support via https://support.webexpenses.com/hc/en-us

Dreadfully Buggy

I loathe having to do my expenses with this app. It’s so buggy. Sometimes receipts save and others they don’t. It recently decided to tell me my own bank account name was wrong, which it wasn’t.

Dreadful.

Imdaad

Super easy and quick ! Keep it up and I’m sure the app will only getting better

Simplicity

A very easy system to use.use

Review

Easy to use from my phone.