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Webroot WiFi Security & VPN

Webroot WiFi Security & VPN

Secure VPN, complete privacy

132 ratings
65 reviews
🔧 Utilities
📊 Productivity
Free
In-App Purchases

Details

  • Released
  • Updated
  • October 9, 2018
  • March 26, 2020

Developer

Webroot LLC
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Webroot WiFi Security & VPN screenshot #1 for iPhone
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iphone
ipad
📌Ready
Reviews summary↘︎
⭐65
Reviews↘︎
📝5+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
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About

This app provides a secure virtual private network (VPN) to protect your online activity and personal information from cyber threats, especially on public Wi-Fi. It offers ultimate privacy, fast speeds, and an easy-to-use interface for anonymous browsing and data protection across multiple devices.

✓Ultimate privacy and peace of mind
✓Fast and secure browsing experience
✓Easy-to-use interface with single-tap activation
✓Automatic connection to secure networks
✓Multi-device protection
✓Anonymous browsing with IP address masking
✓No data restrictions or activity logging
Show original description

What users say

Summarized from real user reviews of Webroot WiFi Security & VPN. Based on 132 reviews and a 2.7/5 average, it highlights the 6 positives and 17 negatives reviewers mention most about this Productivity app.

Positive things

  • 👍Easy to use
  • 👍Good for basic VPN needs
  • 👍Auto-connect on unsecured networks
  • 👍Works well on PC
  • 👍Impressive in China (one instance)
  • 👍Lightweight software

Negative things

  • 🐛Frequent login issues
  • 🐛Unreliable connection
  • 🐛Subscription/renewal problems
  • 🐛App crashes frequently
  • 🐛Slow performance
  • 🐛Poor customer support
  • 🐛Does not stay connected
  • 🐛Difficult to set up
  • 🐛Not working in China (multiple instances)
  • 🐛High cost for value
  • 🐛Keeps logging out
  • 🐛Inconsistent performance across devices
  • 🐛VPN drops connection consistently
  • 🐛Can't connect to specific servers (e.g., Australian)
  • 🐛Not worth the subscription cost
  • 🐛Battery drain (implied by slowness)
  • 🐛Spam notifications for other products
See all reviews

What's New in Webroot WiFi Security & VPN

1.1.0

March 26, 2020

Performance Improvements

Subscription plans

7 Day Free Trial, 3 Devices

Auto-Renewing Subscription (1 Month) 3.99

$3.991 Month
7 Days trial
How to cancel Webroot WiFi Security & VPN subscription ⁉️

User reviews

Most RecentHighest RatedLowest Rated

Log in issues

After verifying my email and password it won’t let me log into my account. Terrible app
Terrible app complainerTerrible app complainer

Subscription not found?

My subscription renews annually through the App Store, but Webroot said they can’t find my subscription and I have to renew through them directly? If there’s no subscription, how could I use the app until January 31st when the “renew” message first appeared?

I’ll update this review if/when the matter is resolved.
Show more
Macolyte242Macolyte242

We’re not recommend this

It does not operate right you have to renew it
but $$$$7but $$$$7

Unreliable

This app is a pile of garbage. It is inconsistent unreliable. Find something else that doesn’t cost $55 a year for nothing.
Junior1077Junior1077

Won’t sign in at all

I have the paid business account for 5 devices but my sign in won’t work on this app no matter what I do! How do u use this vpn??
Indigo SkiiIndigo Skii
See 60 more reviews

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User experience

🐞

Reported Bugs

58 issues

Login issues after email verification

Bug

Subscription not found

Bug

App closes after entering password

Bug

Keeps logging me off

Bug

Does not auto-connect

Bug

Renewed but still told to renew

Bug

Connection drops consistently

Bug

PC connection slow to establish/re-establish

Bug

Screen is green with Webroot banner and doesn't go through

Bug

iPhone update can't login or reset

Bug

Keeps logging me off

Bug

Does not auto connect

Bug

Renewed in March 2020 still can't use on mobile devices

Bug

Always hangs up

Bug

Very buggy works then doesn't

Bug

WiFi product is very hit and miss

Bug

Impossible to get tech support

Bug

Connects then doesn't

Bug

Tries to load for 3+ minutes then errors out

Bug

Will not stay connected

Bug

Error message to try again later

Bug

Oversold networks can't handle demand

Bug

Login error message

Bug

Crashes that cut off internet access

Bug

Prevents 2FA login attempts

Bug

Crashes a lot

Bug

Tries to restore connection and then drops it again

Bug

Constant disconnects

Bug

Poor customer tech support

Bug

Took three months to get access to purchase

Bug

Only works 50% of the time

Bug

Doesn't allow streaming services

Bug

Can't open a ticket on the forum

Bug

Australian server is a let down

Bug

Password frustrating, requires re-set

Bug

No next screen for VPN acceptance

Bug

App crashes on login

Bug

Difficulty accessing purchases online and on iPhone

Bug

App won't stay logged in

Bug

Doesn't work with iCloud Keychain or password manager

Bug

VPN disconnects frequently

Bug

Doesn't Autoconnect on phone restart or new WiFi

Bug

Requires re-entering password frequently

Bug

VPN connection is unreliable

Bug

Charged for extra months after cancellation

Bug

Worked only for 2 days

Bug

Not working in China

Bug

Product telling me to pay from wallet account

Bug

Unable to log in on iOS

Bug

Trial is good but after purchase it's hard to connect

Bug

Persistent problem of VPN not shutting off at home

Bug

App sees secure network at home as unsafe

Bug

Always crashes

Bug

Hard time reconnecting

Bug

Won't let me cancel

Bug

App says renew now and will not work

Bug

Auto VPN feature sometimes doesn't turn off at home

Bug

Customer service responses are dismissive

Bug
✨

Requested Features

5 requests

Option to stay logged in

Feature

Better transparency on data routing

Feature

Improved customer support responsiveness

Feature

Fix for password toolbar issues

Feature

Ability to link multiple product codes to a single account

Feature

FAQ

What does Webroot WiFi Security do?

This app provides a virtual private network (VPN) service designed to secure your online activity and protect your personal information, especially when using public Wi-Fi networks. It encrypts your connection, masks your IP address, and prevents others from tracking your online behavior.

What are the key features of this VPN app?

Key features include ultimate privacy for your identity and data, a fast and secure browsing experience, an easy-to-use interface that activates protection with a single tap, auto-connect functionality, protection for up to five devices, anonymous browsing, no data restrictions, zero activity logging, and global coverage with 34+ country locations.

How much does Webroot WiFi Security cost?

The app offers a 7-day free trial. After the trial, subscriptions are available monthly or annually. Pricing options include $3.99/month or $39.99/year for up to 3 devices, and $5.99/month or $59.99/year for up to 5 devices. Subscriptions auto-renew unless canceled.

What devices is Webroot WiFi Security compatible with?

The app is designed for mobile devices and can secure up to five devices with a single license. Specific compatibility details for operating systems like iOS or Android are not explicitly mentioned but are implied by the mobile app context and subscription tiers.

Why should I use a VPN on public Wi-Fi?

Public Wi-Fi networks are often unsecured, making them vulnerable to cybercriminals who can steal personal information, spread malware, or spy on your online activity. A VPN encrypts your connection, creating a secure and private tunnel for your data, ensuring your online life remains protected.