App not working right now
The app is displaying the logo and not having anything else. Please fix.
The driver’s Etiquette
Webtaxi is a great business but the old drivers are rude and grumpy, never respond when I greet them, it’s just odd…
App Crashes
This app is unusable. It crashes all the time when ordering service and needs to be reviewed by coders. It’s absolutely terrible. Feels like it was made 10 years ago and never looked at again. Makes me question the company as a whole. Unfortunately its the only service in town. Just embarrassing
Show more
Horrible
Lies about arrival times all the time, super badly designed
Badly in need of improvement
This app is ridiculously bad. When it works, it works quite well, but it’s very unreliable – even when it’s functioning, there are a lot of glitches, and at times, when you need to rely on it, it just doesn’t open, or process your request. And quite basic features – for example, resetting your password – just don’t work.
Show more
Basic functions of a taxi app barely function
What can I say, absolutely horrible experience. I tried to call a car for almost 30 min, got assigned a car, could not tell if the car was moving or not or where the driver was, but app keeps telling me driving is coming in 2 min. Unable to contact driver. Then I receive a link over SMS to track the driver, cannot track him as I don’t see the car on the app!! I call support, I receive a response and was told to wait, then the call gets disconnected. I call support again, get assigned a new car, I watch the car drive past me- but I am unable to contact my driver!
Show more
New app is awful
Terrible new app. Payments don’t work, whole workflow takes much longer than the old one. No longer an active user or the service due to this terrible app
Driver never showed up
I waited 30 min for the driver to show up and never came. I had to take the train because I was in a hurry. I additionally booked 30 minutes in advance.
Still too many bugs !!!
For example: Problem when booking return trip from Findel Aiport. The App asks for a Flight Nr retreives the correct flight details etc. then you select confirm and it then promptly forgets it and ask for flight number again!!! Very poor app - too many bugs still.
Broken on latest iOS
Does not start anymore on iOS 13
Poor interface, clunky
The fact that it is the only app for taxis in Luxembourg is the only reason it exists.
App has been getting better over time
Webtaxi is improving over time, and despite the price of taxis in general in this country - it works.
Life saver
Worked extremely well in Luxemburg. Really a life saver. Very easy to use, the taxis were fast, and a good price. Highly recommended.
Awful app but only option
This app is horrific but unfortunately there is no alternative. It includes many options that simply cannot be used. For example, cancelling a trip is available, you can pick an option but cannot confirm the cancelation. You have an option for changing payment method but adding credit card does not work. You have option for selecting car but that also doesn't work. It allows for adding flight number when getting picked up from airport but you still have to set time and I've made this mistake before (i.e setting a flight that arrives in the evening but forgot to change time from ASAP) and thus taxi comes anyways asap regardless of flight. The app needs to be simplified and made much more easier to use. But given there's no alternative I guess not much will change.
Show more
Useless
Demand a payment type the gives a blank screen. Don't waste your time - doesn't work
