Easier to order on website
Response from developer
Thank you for taking the time to share your feedback. We understand the difficulties you’ve experienced with applying promo codes, and we want to assure you that we are fully committed to resolving these issues as quickly as possible. If you haven’t tried the latest version yet, we invite you to give it another go: Exciting updates are on the way to make your experience even better! ✨
The shades never show up
Response from developer
Thank you so much for sharing your feedback with us. We’re really sorry for the inconvenience, but we’re happy to share that it has been fixed in recent updates. If you’re still running into any problems, we’re here to help! Please reach out to our Customer Service team with more details, so we can look into it right away: Mon–Fri, 8:00 AM–4:30 PM | 877-242-4451 | wellaonline@wellasupport.com. Thank you and we hope your experience with the app is much smoother moving forward :)
Don’t recommend
Response from developer
We’re sorry to hear about your experience with the app. We’d really like to hear more about what went wrong so we can make it better for you. Could you reach out to our Customer Service team at wellaonline@wellasupport.com. Thank you for your feedback!
Awful app
Can’t add product to chart .
Response from developer
Thank you for your feedback. We apologize for the inconvenience you experienced with the Shade Chart. We would like to inform you that the reported issue has been resolved. We kindly request that you update the app to its latest version, as this will allow you to fully enjoy the functionality of the digital shade chart :)
