Wellbeats User Reviews

What users say

Top reviews

Buggy

I use Wellbeats as part of my company's wellness program. I have it integrated with Personify Health which our company uses to track our progress. The Wellbeats app is SO SO SO bad at tracking my video views that even after spending 20+ minutes participating in a fitness video it fails to record it. This has happened so many times now that I give up. Deleted the app today. Good riddance!
Show more

Wish it worked

I love the variety of classes and the features to join programs and schedule… but the app keeps crashing and I can’t actually use it. Guess it’s back to the website which lags and is just a pain to use too. Wish this app worked well, has a lot of potential.

Trash App

Trash app by a trash company. Delete this. It won’t let you log in. Doesn’t connect for hours. Wasted time. Support will send you back to your sponsor program. The sponsor program sends you to them. They don’t care. Just ask apple to delete this from the store. It should be illegal to waste time like this.
Show more

App Crashes Continuously

I would love to be able to use this app, but it can’t stay open longer than 20 seconds without crashing. Disappointing.

Needs work

I have been a employee since March, it worked for 2 months and now does not want to log me in. I have logged in via computer but never will login from my phone just keep getting error messages.

Put some more work into the app and bugs.

Good luck

Works fine if you can log in. Always have multiple issues logging into the app always giving error codes.

Trash

App is trash. If I was not free, wouldn’t use it at all. Don’t waste your phone memory space on this.

Response from developer

Hi there! Multiple updates have been released since your review, we hope you'll consider giving us another chance. If do you decide to try us out again, and continue to experience trouble, we'd love to hear from you. Reach out to support@wellbeats.com anytime!

Log in issue

Completely unable to log in on the app through the sponsor access. The support team doesn’t have a number and only replies to emails every other day. I do not feel like they are trying to solve the issues.

Classes are good but the app w/ AirPlay is disappointing

It's a pretty good app for fitness and wellness classes offered through employer benefits. The app has been pretty disappointing to use. It will never connect to AirPlay it just spins and spins. I've tried numerous approaches & the support team just sends me basic install instructions and says it's an issue on my end with my phone. I want to use it but it's less than ideal to take a class looking at your tiny 2x4in phone
Show more

Freezes up

The app constantly freezes up, unable to get access, even after refreshing the app. Can only use the computer.

Issues with casting to TV

Videos are terrific, I just wish I could go back to an earlier version of the app that let me cast to the Roku for my TV from my iPad with AirPlay. Other video apps work without issue, so it’s definitely the Wellbeats app. Tried with multiple Rokus … same issue. Support was unable to help.

Was working

I finally started using this app about 9 months ago even though I had it for quite awhile. It worked well and has many options to choose from. Well, it hasn’t worked in the last 6 months. I’ve deleted and reload the app but every time I try to start a video I getting the ongoing spinning wheel of death. It was reported and there has been no change. I’m really disappointed as I liked using this.
Show more

Very pleased

I’ve only used the exercise program so far, but I’m totally impressed with the quality of the work workouts and the knowledge/input from the instructors.

Keeps crashing

Its not stable the videos take forever to load and sometimes it doesn't play any at all. This has been going on for about a year now

An Impossible App

Very different to work with!

It works for what it is

Are you uncertain about taking expensive video workout classes? This is the choice for you. There’s a lot of variety of workout methods, intensity levels, and instruction levels. If you’re going to work out 3-4 times a week, I would try it for 6 months, less frequently maybe a year, and in either case, I’d move on to (or add) something better supported after that.

The classes don’t seem to update frequently (if at all). You can provide feedback, but it’s challenging to see anything other than a summary of everyone else’s thoughts. The app is mildly buggy when trying to use AirPlay.

Again, it is what it is. Don’t go to McDs and expect a high quality steak.
Show more

They removed the hard classes

This app used to be good, but they recently got rid of all the difficult classes. Now all the classes are easy and geared towards seniors and really out of shape people.

Bring back the challenging classes.

Disappointing updates

I recommended this app to friends, but since then, it has removed a lot of content, and the filtering that was in the Apple TV app is not available. This makes for a disappointing experience. I used to be able to easily filter by duration, equipment, etc. Now I have to search for what I want and then try to filter, making it less likely to find what I want. The other day, I really wanted one of the programs they used to have, a fifty-minute program. My two favorites are gone. I wasted precious time trying to find a substitute and did a DVD instead. This used to be a go-to app. Now, it’s a settle-for app. Eliminating many of the longer programs was a mistake. I emailed their support team, and they thanked me for my input. Ah, well.
Show more

App is very glitchy

I enjoy the classes but I would likely not subscribe had I not gotten them through my employer. The app is frequently glitchy and often unable to reliably work. Classes frequently close, are very slow to load, and app will sign you out almost daily. I know the push out updates but has ever provided a long term fix.
Show more

Video keeps freezing

The video constantly freezes during playback, especially when I'm trying to do my exercise routine, which is extremely frustrating.