Hopeless for such a wealthy company
For the most part of the app is okay and does its job but there are two things which perpetually annoying and seem never to be fixed. The first one is when you go to search for a transaction amount instead of getting figures you get a selection of grey lined boxes. Contacted support about three months ago about this still not fixed l. Second thing when I went to file a suggestion to fix this, the Send function broke with a generic error message. The app will never get better if you can never hear from us.
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Now the card feature just leads then freezes!!
So annoying!!
This app is so annoying how you can’t see all of your accounts. It makes banking so hard. We were told it would be fixed by June 2025. This still hasn’t happened. Seriously considering changing banks!
Can’t use Apple Pay
There is no way to add my debit card to my phone. The “add to Apple wallet” is not available on my app. False advertising
Time waste
There isn’t enough time in the world to play twenty questions when transferring. Horrendous payment experience, worse than using an Australian bank.
