TSB Bank Ltd Mobile Banking

TSB Bank Ltd Mobile Banking

by TSB Bank Limited

0 ratings
60 reviews
Free

Details

Released
November 17, 2015
Updated
November 4, 2026

Features

TSB Bank Ltd Mobile Banking screenshot #1 for iPhone
TSB Bank Ltd Mobile Banking screenshot #2 for iPhone
TSB Bank Ltd Mobile Banking screenshot #3 for iPhone
TSB Bank Ltd Mobile Banking screenshot #4 for iPhone
TSB Bank Ltd Mobile Banking screenshot #5 for iPhone
TSB Bank Ltd Mobile Banking screenshot #6 for iPhone
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About

Manage your finances on the go with this mobile banking application. Check balances, make payments, transfer funds between accounts, and set up regular transactions. It also allows for security management and personalized account settings.

✓Check account balances and activity
✓Make payments and transfers
✓Set up recurring payments
✓Manage security settings
✓Personalize account names
✓Secure messaging
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What users say about TSB Bank Ltd Mobile Banking

What's New in TSB Bank Ltd Mobile Banking

3.3.0

November 4, 2026

Introducing Mastercard Click to Pay in TSB Mobile Banking. Eligible TSB Mastercard debit and credit cards are set up automatically. At participating online retailers, choose your card at checkout without entering your card details. We’ve also updated Card Manager to make it easier to view and manage your cards.

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User reviews

A solid upgrade

A couple of months ago we were promised new ways to log in. And here they are: we can now log in with a PIN number. Congratulations TSB on delivering a solid upgrade.

To those reviewers who have complained for years that the app lacks touchID and faceID I say: rejoice in the simplicity of this app. Give thanks that it is not loaded with useful features as other bank’s mobile apps are.
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missing features

i just switched from BNZ and loving being a TSB customer so far, but this app is seriously lacking in functionality compared to other banking apps. no Face ID on iPhone kills me, but at least there’s Apple Pay. really missing the BNZ app’s 2-factor auth for logging in on the web, too - it would be a lot more secure than getting SMS codes for approving online transactions!
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Review

App is functional however quite basic and doesn’t have Face ID option.

Fixed!

Edit: push notifications have been working properly for a few months now - thanks team!

Generally a good app, but badly let down by the unreliable push notifications. Despite being described as a feature in the description, push hasn’t been working for months now, and was intermittent for years before this latest failure. Hard to believe it’s this difficult to fix when the BNZ app can reliably provide it…
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Font colour/size needs a change

Can you change the colour of the credit font from blue, you can hardly tell the difference from the black and the font is way too small, please make it bigger and bolder.

User experience

🐞

Reported Bugs

9 issues

Push notifications unreliable

Bug

App crashes on iPhone 6 after update

Bug

App opens and closes immediately on iPhone 6

Bug

Bill payment multiplies amount by a hundred on iPad

Bug

Dashboard layered over one another

Bug

Cannot see pending payments

Bug

Cannot review payments made to payees

Bug

Frozen screen

Bug

Cannot login with 4-digit pin after phone upgrade

Bug
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Requested Features

18 requests

Add Face ID/Touch ID login

Feature

Implement 2-factor authentication for web login

Feature

Improve push notification reliability

Feature

Change credit font color and size

Feature

Add Dark mode

Feature

Allow downloading visa statements from app

Feature

Improve transaction response time

Feature

Add Apple Pay support

Feature

Improve UI design, reduce white space

Feature

Optimize for iPads

Feature

Add graphs and analytics

Feature

Add CashNav-like spending tracker

Feature

Add MyPhoto card feature

Feature

Add Touch ID

Feature

Add notifications for account transactions

Feature

Allow adding/deleting payees in app

Feature

Improve authentication options (e.g., security questions)

Feature

Allow typing dollars and cents only

Feature

FAQ

What can I do with the TSB Bank app?

The TSB Bank app allows you to check account balances and recent activity, make payments to people and companies, move money between your accounts, and set up regular payments. You can also manage security settings and re-fix eligible home loans directly within the app.

Is the TSB Bank app secure?

Yes, the app incorporates security features like two-factor authentication to protect your banking. You can log in using a PIN or your device's biometrics and manage your security settings and payment limits from within the app.

Can I view my bank statements in the TSB Bank app?

Based on user feedback, viewing statements directly within the app is a feature that is currently lacking. Users have indicated this as a point of improvement compared to competitor apps.

Does the TSB Bank app support Face ID or Touch ID?

User reviews suggest that the app currently lacks Face ID/Touch ID support, which is a feature some users desire for quicker and more secure logins. Biometric login is available via PIN or device biometrics.

How often is the TSB Bank app updated?

The latest version of the TSB Bank app is 3.3.0, and it was last updated on November 4, 2026. Updates typically include bug fixes and feature enhancements.

What devices is the TSB Bank app compatible with?

The TSB Bank app is available for iPhone and iPod devices. It is not optimized for iPads, according to user feedback.

What do users like and dislike about the TSB Bank app?

Users appreciate the app's functional and quick nature for checking balances and performing basic tasks. However, common criticisms include a lack of advanced features, an outdated UI, and issues with reliability, such as push notifications and app crashes on older iPhones.

How can I get help if I have issues with the TSB Bank app?

If you need assistance with the TSB Bank app, you can call their team at 0800 872 226 or get in touch via their website at tsb.co.nz.