Login basically never works
Open app and you’re always logged out. Try to log in with Face ID - error message. Try to log in with password - wrong password. Reset password, store in password manager, try to log in, wrong password. Repeat but type manually with something ridiculously simple, nope, wrong password. Contact support, get reset, finally get in, close app. Reopen app, logged outs repeat infinitely. Never actually manage to book a seat, go and sit in the public area instead.
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Sign up and nothing works
Passkey fails, and password login says user not found submit a ticket… wasted my time
App broken
App keeps glitching out and can’t make a booking.
Horrible!
After last update they have added “partnering spaces” or “coworking partner” and my search is only showing those.
There is no way of filtering them!
Also once a code is used if you cancel a booking 24h before you just lost the code and the ability to use it to book space.
There is no way of filtering them!
Also once a code is used if you cancel a booking 24h before you just lost the code and the ability to use it to book space.
UX is a torture
There is no way to find a spot and book it
So bad
An office admin who books the meeting MUST ATTEND it. Terrible UX also
Good places, bad app
The app is just very poorly implemented and crashes all the time. It’s annoying, takes forever, and arguably pathetic given what work it’s actually doing here.
Buggy
I can’t book anything in the latest version of the app because it constantly resets and sends me back to the home screen. Like every 10 seconds. Unusable
On iPhone app experience is awful
THIS APP NEEDS SOME WORK!!! This is the worst app I have on my phone it loads super slow and then unintuitive ui design and hard to use (such as refreshes events mid browsing, not being able to book multiple events, not being able to book spaces based on events, jumpy pages).
起動しない
数日に一度の割合で、起動時のWeWorkロゴのままフリーズする現象。使いたい時に使えないのは致命的。
Very slow, predatory permissions
Very slow and clunky app, takes ages to load and the app refreshes any time you switch to another app (to approve the payment with your bank for instance)
In order to use the “add to calendar” button you have to allow them full access to your calendar, rather than “add events” permission only.
In order to use the “add to calendar” button you have to allow them full access to your calendar, rather than “add events” permission only.
Please fix your UX
Your booking selector and finding locations within a city is terrible.
Please fix it, if you can’t - we can velocitylabs.co
Please fix it, if you can’t - we can velocitylabs.co
Baffling
Why are the app and website both so awful? Why can’t either sort locations or work normally in 2026? How does a business that’s basically an app and some real estate not deliver on the app???
Filters don’t work
When trying to find an available space to reserve, filters don’t change what is being offered, so a lot of time is lost tapping in out of options that don’t fit my needs.
Payment is very tough
Almost went to find something else because of the poor payment experience with the update.
Asked me to put in my billing details many times and when I thought I was almost done the complete action was grayed out. Figured it out after 10-minutes of trying.
Definitely dropping some revenue here.
Asked me to put in my billing details many times and when I thought I was almost done the complete action was grayed out. Figured it out after 10-minutes of trying.
Definitely dropping some revenue here.
Past bookings aren’t shown on the app
Past bookings aren’t shown on the app
Awesome venues Awful app
Sometimes it works. Well, mostly. However, bugs linger unfixed for days and the UX is sub-par to say the least.
Misleading Subscription Cancellation Terms
WeWork communicates its contract termination and subscription cancellation terms poorly and ambiguously. I received several emails stating that my monthly membership would end at the end of the month. Based on these emails, I reasonably understood that no further action was required on my part and that the membership would terminate automatically.
However, this was not the case. At the beginning of the following month, I was charged again. The wording of these marketing emails was misleading and gave me the impression that my membership would end automatically, when in fact a separate cancellation action was required.
However, this was not the case. At the beginning of the following month, I was charged again. The wording of these marketing emails was misleading and gave me the impression that my membership would end automatically, when in fact a separate cancellation action was required.
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Slow buggy app
App is so slow to book a room, often says they can't find a nearby location even though I'm actually in the office
Constantly reloading
Terrible app, keeps reloading everytime I try to book a room or desk.
