Account signup broken
Nobody can create accounts, there’s just a generic “something went wrong” error. Seems to have been like this for days.
My experience with this workspace provider was disappointing.
Would give 0 stars but this review doesnt allow it
Charges You Late Fees When Their App is Messed Up
Since January my credit card has been in a queue, and every month I get charged late fees after being told that NEXT month it will be fixed. This same song & dance has been going on for 6 months and I've been charged hundreds in late fees. Customer service just routes me around and around in a circle and nobody wants to take accountability. I won't be renewing my agreement because I can't get into my office because it won't take my payment and they won't fix it or reimburse me.
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Opening doors
Recent update increased amount of time it takes for doors to open and is often failing to open doors entirely
Unusable app with zero human support
The app is completely broken and full of glitches. I have been trying to reserve a workspace, but the system constantly errors out and will not let me complete any bookings. To make matters worse, there is no phone number or customer service line to call for help. The only support option available is an AI chatbot that cannot fix technical issues and keeps repeating the same useless steps. If you actually need to book space for business, do not rely on this app.
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