Unsupportive Customer “Care”
Whataburger was always my go to growing up in south Texas but now I can’t bring myself to go to any restaurant anymore and it’s due to the fact that they aren’t even close to having any kind of customer support regarding issues with this terrible app. After trying to place an order on it it declined my card which had no issues at all.. come to find out 7 days later that it was flagged for fraud by the app. My card had 0 issues.. I even tried a different card, not accepted.. I tried loading funds on the app which it did accept because yea it will definitely take my money! But now They aren’t returning that money… of course. This company is no longer run by the original family that started it, they sold it to a corporation in Chicago from what I’ve read… and they are no longer a Texas institution. Good riddance! I will never eat Whataburger again!
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Ccarmaxsucks
Apple Pay does not work
I just bought a new phone. So it’s not my phone. And yes, my phone is up-to-date. I have also tried deleting and re-downloading the app. Re-logging in. This is just an app issue. It will not accept any card from Apple Pay. It is not on Apple Pay. Apple Pay approves the purchase. It is the Whataburger app that will not accept the payment. Whataburger do better. Or sell it back to Texas.
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KKiwanee
Frigging pay button
While it hasn’t happened in a while, the pay button doesn’t want to acknowledge my frigging finger.
Cchemguy
GREEDY
Most other fast food restaurants give considerable deals on their online apps, but greedy Whataburger does not care for the pockets of their customers. There are no real deals on the app like McDonalds, Panda Express, and other fast food restaurants. What is the point of these apps if we do not get some good deals? Whataburger doesn’t care about their returning customers, they raise their prices enough to cover the business they lose.
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KBKing Blasphemous
Whataburger
10/10 app
996DeLaVega
