Whataburger User Reviews

Customer Experience

Positive experience13.0% of reviews
Neutral9.2% of reviews
Negative experience77.8% of reviews

~ Based on 640 written reviews from the US App Store.

What users say

Is Whataburger Safe?

Whataburger appears safe based on user ratings. AppsHunter Safety Score for Whataburger is 94/100.

This assessment is based on 157,532 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.4% of ratings point to a safe experience
2.9% of ratings suggest some concerns
3.7% of ratings point to a risky experience

~ Based on 157,532 App Store ratings for Whataburger.

Is Whataburger Legit?

Whataburger appears to be a legitimate app. AppsHunter Legitimacy Score for Whataburger is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App is pretty good, could have a better ui

App works decent, a little slow to respond when clicking things though unsure if that is app issue or simply phone. 15 pro so figure that’s still fast enough to load things quickly. Main issue is that the UI is very sharp lined and just outdated compared to most apps, could be more rounded and easier on the eyes. Personal preference from using other apps with smoother transitions and UI’s. One bug I see, is the notification badge does not go away, looked at notification in app and offers etc, refreshed and nothing makes it go away even after reinstallation of app. It has a badge notification stuck on this single app. The rest go away.
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Gone down hill

This apple is amazing, but you get Little to no deals at all unlike every other fast food app ever

Doesn’t work

Pay doesn’t work on mine or someone else’s iPhone. Did we not test before release?

Would have ordered twice by now but I’m not sitting in that line. Doesn’t seem like much is going to be done either since every review for the last months 1 star.

All of my reward points disappeared after the app update

All of my points disappeared from my account after the update. I checked my reward history and everywhere else that I could. There is no evidence on my account that my reward points expired. Please fix this issue.

Time estimates are useless

Time estimates in the app are useless.

Bring back the old app!

This app is the worst! Good luck finding what you're looking for. Good luck using your reward points unless you order ahead. It's about as reliable and useful as the actual food that you get at the actual restaurant, which is unreliable and 90% of the time incorrect. Used to be my go to place, now I cannot stand the product and I cannot stand the food.
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Payment

Payment system constantly broken!

Awfully awful

Constantly freezes on opening the app. Been using the Whataburger app for years, but the past several months have been terrible. I’ve come to the point where I’m no longer going to Whataburger. I just tried once again for giggles and, bam! nada, nothing but frozen screen. Good thing I like Chick Filet.
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Terrible service

I order food and I have been waiting for over 3 hours this is the worst place. Do better

I love food

The best restaurant ever

Good deal

Nice people very respectful 24 hours kind people help you out any kind of way just awesome

Earn most points fails

I give my earn referral code to my friends and fail every time. I never get my 500 pints. I am going to so referring this app.

App will not open

I’ve uninstalled and reinstalled this application and it I’ll not open since the update. It was working fine then nothing. Please fix.

App keeps crashing

Everytime I click on the app, it crashes and takes me back to the home screen

Broke

I open the app then it’s just stuck. Pretty sad actually. Can you please fix this app, does not work on 17e

Removed Drive Thru Pick Up

Great food but the removal of drive through pick up bothers the hell out of me because I live far away and now I have to get out of my car with my heart condition and swollen legs, go inside to hear the workers screech about hot I should be wearing shoes on my grapefruit size feet, and then go home after being threatened.
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Banner ads blocking app function

You have to click the banner add with no clear way to close it to order, im already paying for food on your app, make it easy don’t add terrible unavoidable banner ads

Slow

Took forever to get our food
I don’t understand how you can be that terrible at your job

Rewards /Offers

Lately, the app has been giving me offers for free food with a purchase of drink and fries after the expiration date. For 2 weeks after 7/5 I got an offer for a free whataburger, as of today, the app is offering a free whataburger but the coupon expired 7/22...

Ugh

The app makes you wait 2 hours or more to get you order. It’s better off to door dash it or another option.