Whataburger User Reviews

Customer Experience

Positive experience12.9% of reviews
Neutral9.2% of reviews
Negative experience77.9% of reviews

~ Based on 619 written reviews from the US App Store.

What users say

Is Whataburger Safe?

Whataburger appears safe based on user ratings. AppsHunter Safety Score for Whataburger is 94/100.

This assessment is based on 157,482 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.4% of ratings point to a safe experience
2.9% of ratings suggest some concerns
3.7% of ratings point to a risky experience

~ Based on 157,482 App Store ratings for Whataburger.

Is Whataburger Legit?

Whataburger appears to be a legitimate app. AppsHunter Legitimacy Score for Whataburger is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Sign in doesn’t work

Dumbah app doesn’t let me sign in with my email because it says the “account already exists”, OBVIOUSLY IT EXISTS THATS WHY IM TRYNA SIGN INTO IT .

Can’t open app

Can’t even open the app. It stays loading in the orange screen for a bit then gets me out of the app.

Terrible app

the title explains everything

Notifications won’t clear

No matter how many times I have closed and reopened the app, clicked on the "view rewards and offers" tab
- and even opened each one... I CANNOT get the red notification bubble to clear!! SO frustrating. I have gone through all the account settings and anything else I could find or think of. I have updated the app, l've signed out, tried it all and I JUST want the bubble to go away!
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Log In Glitches

Trying to log in & the screen keeps freezing.
Pls fix this problem.
I LOVE Whataburger. Thanks

Can’t install!

Downloaded app over a dozen times without success. App just freezes on welcome screen! iPhone 16 with current iOS.

Annoying random badges

Badge numbers randomly appear with no apparent correlation in the app. Therefore, unable to locate or clear the triggering item. I’m solving this by turning of badge notifications.

Terrrible App

Beside the fact that it is the laggiest app I’ve ever used, it’s also just wrong. Don’t tell me that the chicken sandwich isn’t available when I can go to the window and order it. Same as brioche bun. So you’re just telling me all these things are unavailable but I can order it when I get there? Okay.
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App crash

The app crashes before I can even log in 🤧

Places order (twice)

Placed order (twice) for breakfast, went through checkout and paid with Apple Pay (twice) for ASAP counter pickup about 10 minutes before 11am but store did not receive my order. The store was still making breakfast for in counter orders but would not take any new orders at 11:03am. Your app should close / change menus 20 to minutes before cut off if this is how you choose to run your business! If I had skipped the app order I could have placed order at the counter. ZERO STARS!
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Mmm

Just delicious

Adding coupons after they’re already expired through the app, but not before

I check this app almost every day for lunch and was noticing I wasn’t getting any deals, so I wasn’t ordering, but still checking the app and day after day… no coupons, nothing. Finally they added 2 good coupons… but the expiration date was 7/3 and 7/5 and I couldn’t use them bc it’s the 8th… why didn’t these show up before? But yet showed up after becoming expired. That’s ridiculous. Where my deals at
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Can’t fix notification badge issue

Have had a notification badge showing for weeks. They know about the problem. Finally just deleted the app. Hopefully they’ll fix one day and I can re-load the app.

Notifications

Notifications won’t go away

Currently Broken

Good luck getting the app to work, it’s currently broken.

KNOWN BUG

The app always declines my payment and for a while I thought it was my card because it was the same card on apple pay and physical but I just got a new card and input it in, STILL DECLINING. You know it’s a problem when there’s a whole reddit thread about the issue dating back almost 3 years ago 🫩 Fix this problem PLEASE I would rather order curbside than have to go through the drive thru - this issue makes me order elsewhere like Mcdonald’s their app is literally 10/10 rewards system and online ordering
The food quality has also gone way down!
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Be careful when ordering.

I’m normally not one to lobby complaints or to put any reviews at all let alone negative ones but I just put an order in through the app like I have a dozen times before. Each time it makes you select the location you want to order from, a lil annoying but it’s fine cuz McDonald’s does the same thing I don’t know why but this time it auto selected a location in a completely different state and I then had to go through the pain of getting a refund via customer service, something I didn’t really feel like doing when I just got off work at 5 AM. I got the refund so it’s fine but my word of advice to users is to always check the location before you place an order.
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Cannot login

Keep saying my email is being used by another account and then I can’t access it. I’ve tried three different emails. Why is it so bad?

Broke

I open the app then it’s just stuck. Pretty sad actually

Food nasty!

Worst Whataburger I have ever had. 3rd attempt and will not return. Sad excuse for a Whataburger. Not the same north of Houston, Tx.