Worst app ever?
Possibly the worst app I have ever used. Nothing works. Scanning doesn’t work. Adding coupons, nope. Adding birthday, nope. Scanning the code when I order in store, nope. I keep getting emails saying don’t forget your welcome free burger. I go to the app and it’s nowhere to be found. It’s an extremely bloated and complicated app for something that should just be simple scan and earn.
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Unnecessary changes
Lost me with now having to verify through email to sign in. It’s food not a banking app
Deal disappears
A deal I had in the app disappeared between me using it and placing the order and it charged me far more then I thought, I wish the app had the same warnings other well made ones do
Austin Highway is great
Smiley is the e best employee ever. Martin is good too. Xavier is wonderful and we are so super that we live Whataburger
App Is Very Stable Now
Last year the app was horrible now it’s been atleast 6 months and a lot of bugs fixed and error codes have been corrected. It’s basic and works for now.
Bye
Bye
Slow
Probably one of the slowest apps I’ve ever used. I ordered my food, got an error saying that there was an error with the system, and I was still charged even though the order didn’t show that it went through due to the system error. So basically I just got robbed 🫠
No just a burger on online menu
:(
App never loads or crashes
Haven’t been able to use the app for the better part of a few months. A white page is displayed or the app crashes.
Not a great app
Honestly not a great app to use. I frequent whataburger and constantly load up on my reward points. But 2 things.
1. The workers have a hard time understanding/scanning when I want to use my app and the money I have loaded to it.
2. When I finally want to use a reward — I have to completely order differently than normal. I have to order everything separate in order for me to get the credit of one of “my rewards” in the app. It just feels like a waste and it feels like they don’t train their staff to care either. Giving it 4 stars because I love whataburger regardless but it feels like they need to spend more time on creating this app.
1. The workers have a hard time understanding/scanning when I want to use my app and the money I have loaded to it.
2. When I finally want to use a reward — I have to completely order differently than normal. I have to order everything separate in order for me to get the credit of one of “my rewards” in the app. It just feels like a waste and it feels like they don’t train their staff to care either. Giving it 4 stars because I love whataburger regardless but it feels like they need to spend more time on creating this app.
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Decent app but address problem
It won’t let you add an apartment number and just says “we can’t find that address” and makes you choose the complex address with no apt number added. Like yea I’d love for it to be delivered to the parking lot… Otherwise, pretty good app
Crash after crash
Downloaded the app after receiving a mailer with coupons. Flyer promised a free Whataburger with installation. Promotion won’t load. Attempted to scan one of the many coupons via the barcode option. Each time the app would begin to process the coupon it would promptly crash. 10 attempts, 10 crashes.
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Now it doesn’t open at all..(0)
Is there some reason my favorite burger joint can’t make a functional app? It doesn’t need to be as good as the #4 (ketchup only, grilled, please), but it does need to OPEN.
Is this what all that Chicago money bought?
Is this what all that Chicago money bought?
Unsupportive Customer “Care”
Whataburger was always my go to growing up in south Texas but now I can’t bring myself to go to any restaurant anymore and it’s due to the fact that they aren’t even close to having any kind of customer support regarding issues with this terrible app. After trying to place an order on it it declined my card which had no issues at all.. come to find out 7 days later that it was flagged for fraud by the app. My card had 0 issues.. I even tried a different card, not accepted.. I tried loading funds on the app which it did accept because yea it will definitely take my money! But now They aren’t returning that money… of course. This company is no longer run by the original family that started it, they sold it to a corporation in Chicago from what I’ve read… and they are no longer a Texas institution. Good riddance! I will never eat Whataburger again!
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Apple Pay does not work
I just bought a new phone. So it’s not my phone. And yes, my phone is up-to-date. I have also tried deleting and re-downloading the app. Re-logging in. This is just an app issue. It will not accept any card from Apple Pay. It is not on Apple Pay. Apple Pay approves the purchase. It is the Whataburger app that will not accept the payment. Whataburger do better. Or sell it back to Texas.
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Frigging pay button
While it hasn’t happened in a while, the pay button doesn’t want to acknowledge my frigging finger.
GREEDY
Most other fast food restaurants give considerable deals on their online apps, but greedy Whataburger does not care for the pockets of their customers. There are no real deals on the app like McDonalds, Panda Express, and other fast food restaurants. What is the point of these apps if we do not get some good deals? Whataburger doesn’t care about their returning customers, they raise their prices enough to cover the business they lose.
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Whataburger
10/10 app
FIX YOUR APP
The delivery does not work it keeps saying incomplete address despite putting all information and even using the APPS own address search.
Card Error
I’m so stressed. I haven’t been able to use the app for months now. It always says “card decline” no matter which type of payment I use. It’s very frustrating.
Sign away your rights
For some mediocre rewards
