White Castle Online Ordering User Reviews

Customer Experience

Positive experience37.0% of reviews
Neutral12.4% of reviews
Negative experience50.6% of reviews

~ Based on 2,275 written reviews from the US App Store.

What users say

Is White Castle Online Ordering Safe?

White Castle Online Ordering appears mostly safe based on user ratings. AppsHunter Safety Score for White Castle Online Ordering is 77/100.

This assessment is based on 18,418 user ratings, with an App Store average of 3.8/5.

Safety Analysis

68.1% of ratings point to a safe experience
7.2% of ratings suggest some concerns
24.6% of ratings point to a risky experience

~ Based on 15,522 App Store ratings for White Castle Online Ordering.

Is White Castle Online Ordering Legit?

White Castle Online Ordering appears to be a legitimate app. AppsHunter Legitimacy Score for White Castle Online Ordering is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

I love White Castle

I go on the app and get 3 dollars off a greasy sack of burger and chicken ring, America, land of the free

App good. Communication with the store bad

I am a Castle nut. Love it. But I have used the app a lot. But every time. 100% of the time I show up to get my food at the pick up time and once I say I am there for my online order, that is when they start making it. I always leave with my order 1/2 hour after I walk in to pick it up at the set time. So why use the app if they are going to start the order when you get there?
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Yaaaaaaaaesssssssssss

Loved the amazing experience and want to thank you for the nostalgia ⭐️⭐️⭐️⭐️⭐️

Primitive But It Works

This app is like using Windows 95 again! Very boxy graphics. No sound when I use Apple Pay. Confirmation screen takes a long time to load and there’s no name or order number on it.

App is better you need to have it an automatic refresh so we can update that

Great service especially like Lynbrook. Last time
Lynbrook manager would
Not help me with your app

Great service

Always fast and polite

Can’t log into rewards

I keep trying to log into the rewards on the app and I get the message mobile phone has already been taken

Driver

I would like to commend the workers working at this location. They did an excellent job with my order and were very professional! Thanks Sincere, Keymia, and Kamiah for your service!

No icy option available

Everything but the icy, the option to add pickles doesn’t work, and I hate when using coupons if you use the back button the coupon locks and you then have to wait 15 minutes for it to reset.

Glitchy app

Every screen is a delay, waste of time. Incorrect options, usability

Very confusing app

I don’t need to see the nutrition in big bold letters constantly. The app is very slow in working. The discount code should be shown before pay now.

App stinks

The worst Ordering app I have ever encountered. I have a birthday reward and it won’t accept the code. It is hard to order anything. The fonts are terrible. With all the fast food apps out there you would think they could mirror something that would be acceptable. I gave it to One wouldn’t accept zero
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Nice and convenient

Fast service

Not great on iPhone

Slow clumsy no prices

Speed

The app is extremely slow

Special instructions ignored

I liked the app better when you could choose yes or no for pickles. If you add that into the special instructions, it’s ignored, although there is an option to choose extra onions which I did and I was charged for those extra onions, but that was ignored as well, but didn’t get any.
The food was good, but the people preparing the food need to actually read and pay attention to special instructions
Especially when special instructions talks about allergens and nobody reads it !!!!!!
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Add Prices Near Items

Decent app but a smoother customer experience would include prices next to the items BEFORE the checkout screen .

No vanilla shake

They’re only offered chocolate shake on the app. Also, the app is not very user-friendly.

Needs updating

Needs updating . Works too slow. Catch up.

Navigation

This app is hard to navigate was confused on how to place an order and it hard to delete items from the cart.