White Castle Online Ordering User Reviews

What users say

Top reviews

bad

the worst fast food app

Rewards

My rewards don’t work, this app is a waste of storage

Works better than some other apps in town

The workers are always friendly and work quickly to get your food to you

Yup

It handles pretty good compared to most apps

Great service

Very quick Smart and very polite service

Horrible

Ten minutes to place an order on app. Horrible experience. Terrible app

Lagging

Either it’s confusing or the app is highly unresponsive

Not a lot of options

Needs more options

Needs work

I love White Castle, I don’t get it much because it’s a 5 Hour Dr. to the closest one. That being said, I use other fast food apps quite frequently. This app does have a lot of options that are really, really good. However, the actual layout of it is unpleasing. It did crash on me. But I was able to process my order. I’m happy with the food and the Service, but the app does need to work.
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Too time consuming

Terrible

Your apps need to be updated

Every time I use your app it’s very confusing. Also, the deal is only lasted for 15 minutes and it kind of takes me 15 minutes to drive to the location so I feel like that is not very effective. Hopefully you read this thank you.

App

No

Not correct

My food was wrong and i paid extra

Slow

App lags a lot and hate that you have to checkout to see prices of items

Waste of time

The app is slow, won’t let you redeem deals through the app & payment takes forever

Not pleasant

This app is not really good to order from. I didn’t like it. It was too slow. And not user-friendly.

Slow interface

App is fine. It just operates too slow

Love the Castle, not the App

Love WC burgers but this app is awful! Perhaps it’s where I was and signal was bad. But I almost gave up and it finally accepted pymt. I will try to use it again in a different location and see how it does.

Basic app

can’t see the menu, the 2000 cal is in the way of selecting anything.

Needs improvement for better usability.

Not the best when it comes to user-friendly compared to other restaurant online ordering apps. Needs improvement for a smoother experience.