Changing password
Tried over and over again to sign in my account even forgot password was used to no avail. Last time I order from WS
App sucks!
I can’t even get my password changed. The app stinks, and I have no idea where my order is being shipped to because I placed the order without asking for a shipping address
Had to set up a new account
Love the products but super frustrating that I had to start a new account with a new email I already had an account when I tried to login with my email. It said my email wasn’t valid. I requested to set up a new email three times but never received the email to them proceed with that.
Great Selection
I love William Sonoma, they have a great selection, I purchased the green pan's and Breville cream & gold collection-they are beautiful
Love
I Love shopping at William Sonoma they always have what I need and when they don’t that always let me know when they have that item in stock or a different product similar. And they are always super helpful!
Good store, Unreliable App
App continues to freeze upon every use. Crashes mid-shopping. Keyboard appears for search & will not disappear after & app freezes. Makes shopping impossible if searching for more than one specific item.
Using rewards points
Please make it easier to use your rewards points during checkout. The copy and paste function does not work. You are always sending me emails to use my rewards points and know the exact amount so why can’t you automatically add them to check out with a button to click if you want to use them or not?
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In Store
Harry at the Alamo Quarry location on San Antonio, TX was awesome!! So helpful!
Shipping fees
Unable to see any shipping fees or select delivery to the store? Site forces me to complete transaction before showing the full amount?
Search Engine Poor
When I search a specific term the results are not as exact as what I would expect.
I wanted just “Nespresso” machines…. I got them mixed with all sorts of garbage.
I wanted just “Nespresso” machines…. I got them mixed with all sorts of garbage.
Love it!
When we first moved back to the U.S., I found Williams Sonoma bags hidden throughout my kitchen cabinets in our new home. My husband had secretly bought me my favorites: a new Pro KitchenAid, Cuisinart, Breville sear & press grill, the works! Our Boise shop even knew him by first name! Now I go there to admire and shop or peruse online. Everyone at our shop is so friendly and helpful. It’s one of my happy places! I have to mention NYC shop’s wall of colorful KitchenAids; it’s a thing of beauty!! Yep, I’m a little obsessed; W&S is the place to go for quality, variety, and inspiration!
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Gift card renewal
Very cumbersome redemption process
Privacy issue?
Installing this app seems to allow unrequested and unwanted text advertising from Williams Sonoma. Uninstalling the app and unwanted ninja ads stopped.
Can’t go wrong
I’m always satisfied with anything that I’ve ever bought from Williams Sonoma. I just ordered my Easter meal and look forward to it. Yum
Mrs Susan Nicholson
I’m so delighted that I can now purchase Fortnum & Mason through Williams Sonoma. I would absolutely love the option to order a Fortnum & Mason umbrella as well.
Cleaning products
Love the granite cleaner and all the smells !!!! My favorite is grapefruit !
Never works
Just use the website, app crashes every time you try to open it
Beautiful Bridgerton
The collection is so Gorgeous I had to add it as my first wedding registry
Great store
Enjoy all your wonderful products, I am a big baker and cook, from food, ice creams staters, pots, utensils ice cream machine, etc, etc, you make it so easy and now there is a great store in my mall, thank you William Sonoma for always making all my holidays and dinners so special. 👍
Beautiful Produces
Wonderful service and products. You will not be disappointed!
