Site sends me around in circles
I’ve just spent 40 minutes trying to order more than $100 worth of merchandise using PayPal. I used the code I received from text message. But then you asked me to get another code from email. So I did. When I came back to your app, you brought me to your main page, not to the checkout already underway. I had to start the same process all over again, including the obscure step of confirming my delivery address again and picking a payment option. I tried to find a shortcut but couldn’t. After about six rounds of this, I gave up. And you lost more than $100 in sales.
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Review
The Container Store and Bed, Bath & Beyond will make for a great partnership (he said sarcastically). They both have quality merchandise, but they’re both unreasonably overpriced.
SKU lookup doesn’t work
When I type a barcode in or scan it, it says “ we are sorry there are no search results for”
Bed Bath and Beyond
The worst thing that has happened to the Container Store is the takeover of Bed Bath and Beyond!! Do not expect the same customer service!! Already has gone down the toilet and it’s only just begun. Been a fan and customer for 2010, not anymore.
Outstanding Service
The Clarendon Container Store has excellent management and customer service. They really do everything they can to help their customers. Highly recommended.
