West Elm vs The Container Store
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
West Elm
Discover the latest home decor arrivals and seasonal inspiration. Create and manage your wedding registry easily, and get expert design advice for your dream space. Shop curated room looks and receive personalized recommendations.
- Discover latest arrivals
- Seasonal inspiration
- Wedding registry management
- Virtual design help
- Shop by room
- Personalized recommendations
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The West Elm app brings modern furniture, home décor, inspiration, and effortless shopping together in one place. Discover furniture, rugs, lighting, bedding, and décor designed to help you create a home that's uniquely yours. Shop kids furniture and décor to create a dream space for your children. From expert Design Services to Wedding Registry and personalized inspiration, the app makes it easy to shop, design, and celebrate life's biggest moments. Here's what you can do with the app: • Discover More: Be the first to shop new arrivals, seasonal collections, and fresh design inspiration. • Wedding Registry: Create, manage, and update your wedding registry anytime, anywhere. • Design Services: Book a virtual or in-store design consultation to bring your vision to life with personalized expert guidance. • Shop by Room: Explore curated looks for every room and shop complete spaces with ease. • Picks Just for You: Receive personalized recommendations based on your style and shopping history. About West Elm: Since 2002, West Elm has been creating modern furniture and home décor with exceptional quality and timeless style. Our designers craft thoughtfully designed collections that help you create spaces you'll love for years to come.
The Container Store
Shop for storage, organization, and custom closet solutions. Get project inspiration, track store pickup orders, and manage your loyalty account. Scan products in-store for details and reviews.
- Shop storage and organization products
- Custom closet solutions
- Project inspiration and tips
- Track store pickup orders
- Loyalty dashboard and offers
- In-store barcode scanner
- Digital wallet for checkout
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Make organization even simpler with tools to shop storage, organization, and custom closets, check prices, make purchases, and track the status of your store pick-up. Plus, you'll find project inspiration and everything you need to get started. PROJECTS & INSPIRATION We’ve made it easy with Projects & Inspiration – view tips, videos, projects and more to help you get your organization projects done quicker and easier. CHECK YOUR LOYALTY DASHBOARD Check your Organized Insider tier status, review your Benefits, get your personalized offers and see your yearly spend – all in one convenient dashboard. PICKUP ORDER STATUS Enjoy simple tracking of your store pickup orders. See when your order is ready at a glance, and easily notify us when you get to the store. IN-STORE BARCODE SCANNER Scan product barcodes in-store to read reviews, get product details, check pricing and see inspiring images and videos. DIGITAL WALLET Speed through checkout. Use your digital wallet to store preferred credit cards (and check gift card balances). WISH LISTS Keep track of the products you want with our wish lists. View or make wish lists while you’re in-store to help you get everything you need. Plus… Quick, secure account creation Biometric login
Screenshots
Verdict
The clearest difference is ads: West Elm at none against The Container Store's shown. West Elm also leads on monetization model (free vs free with in-app purchases). The Container Store's advantage is review sentiment (40% vs 30%) and iOS requirement (14.0 vs 16.0). On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for West Elm against 4.8 for The Container Store. Both are backed by a comparable volume of ratings — 5.2K and 15K respectively. Written reviews are what separate them: 30% of West Elm's written reviews are positive against 40% of The Container Store's.
West Elm ships an update every 3 weeks, The Container Store every 4 weeks. The most recent releases landed on September 20, 2026 and September 23, 2026 respectively.
| Parameter | West Elm | The Container Store |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (5.2K ratings) | 4.8 (15K ratings) — better |
| Positive reviews | 30.3% of reviews | 39.8% of reviews — better |
| Number of ratings | 5.2K | 15K — better |
| Update frequency | Every 3 weeks — better | Every 4 weeks |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 16.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 257 MB | 51 MB |
| Age rating | 4+ | 4+ |
| Developer | Williams-Sonoma, Inc. | The Container Store, INC |
Customer experience
West Elm
The Container Store
User reviews
West Elm
From 5.2K App Store ratingsWhat we love
- 👍 Excellent customer service
- 🚀 Quality and style of products
- 💡 Free swatch samples
- 🤩 Unique and beautiful designs
Room to improve
- 🐛 Frequent app crashes and freezes
- 🔍 Poor search and navigation functionality
- 🛒 Issues with cart and saved items
- ⏰ Long delivery times and order delays
- 🔌 Buggy and unresponsive app performance
The Container Store
From 15K App Store ratingsWhat we love
- 🚀 Convenient in-store features
- 💡 Loyalty program integration
- 👍 Helpful customer service
Room to improve
- 🐛 Buggy and sluggish performance
- 🔁 Constant sign-out issues
- 🤔 Confusing navigation and layout
- 💤 Slow page loads and app response
Bugs and requests
West Elm
Reported bugs
4 issues- App crashes when trying to return items
- Inability to link rewards account
- Saved items disappearing from cart
- Shipping and delivery information not accurate
Requested features
4 requests- Add AR view in room feature
- Improve product reviews and ratings
- Allow opting out of promotional emails
- Fix login and account management issues
The Container Store
Reported bugs
4 issues- Cart and checkout issues
- App crashes and freezes
- Login and account problems
- Inconsistent user experience
Requested features
4 requests- Ability to share products
- Improved search and filtering
- Seamless integration with website
- Customizable drawer/closet planning
In-app purchases
West Elm
No in-app purchases
The Container Store
No in-app purchases
